Patient Access & Registration Specialist

mainegeneral; Augusta (ME); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision plan

Retirement plan with company match

Job summary

MaineGeneral is seeking a Patient Access Representative to greet patients, verify information and support seamless admission processes.

You will handle financial clearance, registrations and insurance authorizations while collaborating with clinical teams to ensure accurate patient care entry. Weekend/holiday rotation is required; strong customer service and computer skills are essential.

Qualifications

• Previous experience in customer service, patient registration or scheduling preferred.
• Exceptional communication and a friendly, professional demeanor.
• Proficiency with computers and accurate data entry.
• Commitment to teamwork and providing outstanding patient experiences.

Responsibilities

• Greet patients and families, ensuring a smooth and welcoming check-in.
• Perform financial clearance, registration and clerical duties for admissions.
• Verify insurance benefits, obtain authorizations and relay information to clinical teams.
• Handle payments including co-pays and deductibles, refer to counselors as needed.
• Collaborate with departments to ensure accurate patient registration and readiness.

Skills

Customer service

Patient registration

Scheduling

Communication

Computer proficiency

Teamwork

Job description

MaineGeneral is seeking a Patient Access Representative to greet patients, verify information and support seamless admission processes.

You will handle financial clearance, registrations and insurance authorizations while collaborating with clinical teams to ensure accurate patient care entry. Weekend/holiday rotation is required; strong customer service and computer skills are essential.