Patient Access Specialist: Welcoming, Efficient Registration

MaineGeneral Medical Center; Waterville (ME); On-site; USD 25,000 - 43,000; Full time

Benefits offered by this job

Health, dental, vision benefits

Tuition Reimbursement

403(b) and 401(a) retirement plans

Paid time off / leave

Disability insurance

Career mobility

Job summary

MaineGeneral Medical Center in Waterville is seeking a Patient Access Representative to create a positive experience for patients and families by managing registration, verification, and communication processes.

This role supports accurate patient intake while maintaining professionalism in a fast-paced healthcare environment, coordinating with staff and ensuring payment collection as needed. The position offers competitive compensation and benefits as part of our caregiver-focused team.

Qualifications

• Meets with patients or caregivers to exchange required information.
• Communicates with unit staff to coordinate patient placement.
• Verifies insurance benefits and handles payments as needed.
• Maintains accurate demographic, billing, and clinical data in the registration system.

Responsibilities

• Meet with patients or caregivers to collect documents and explain processes.
• Coordinate with staff to determine patient placement and scheduling.
• Verify insurance benefits, obtain precertification or authorization when needed.
• Collect co-pays, deductibles, and coinsurance, or refer to financial counselors.
• Enter all required information accurately into the registration system.

Skills

Communication skills

Accuracy

Customer-focused

Job description

MaineGeneral Medical Center in Waterville is seeking a Patient Access Representative to create a positive experience for patients and families by managing registration, verification, and communication processes.

This role supports accurate patient intake while maintaining professionalism in a fast-paced healthcare environment, coordinating with staff and ensuring payment collection as needed. The position offers competitive compensation and benefits as part of our caregiver-focused team.