Imaging Operations & Quality Lead

Middlesex Health; Grand Rapids (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Middlesex Health is seeking a Radiology Coordinator to supervise daily imaging operations within the Urgent Care modality. You will coordinate workflow, ensure quality control, and mentor staff and students while maintaining high patient care standards.

Ideal candidates have ARRT certification or eligible, JRCERT radiography education, and leadership experience; CT licensure is an asset. The role emphasizes teamwork, problem solving, and cross-department collaboration.

Qualifications

• Graduate of a JRCERT accredited Radiography program.
• ARRT Certification/Eligible in good standing.
• State of Connecticut License/Eligible.
• High School Diploma or GED equivalent.
• Three to five years experience as Registered Radiologic Technologist (ARRT, RDMS, NMTCB etc) required.
• One to three years leadership experience including coaching and counseling staff, and developing staff schedules.
• Bachelor degree or equivalent experience preferred.
• Demonstrated high level of technical expertise and competency in two or more imaging modalities.
• Demonstrated good communication skills (oral and written) with the ability to interact positively with all levels of health care workers and guests required.
• Demonstrated good organizational skills with the ability to handle several tasks/projects simultaneously required.
• Demonstrated good judgment and problem solving skills with the ability to function independently and make decisions required.
• Demonstrated flexibility, teamwork and the ability to build consensus required.
• Computer skills including word processing and spreadsheets preferred.

Responsibilities

• Supervises, coordinates and oversees daily operations, workflow, customer service and quality control of imaging services.
• Room patients as Medical Assistant; obtain vitals, reconcile medications, and interview patients to identify chief complaints.
• Mentor staff and students and problem solve.
• Perform regular QC checks and coordinate machine maintenance as needed.
• Perform regular QA checks for each technician; provide coaching and training when necessary.
• Address and record any errors or incidents with technicians.
• Liaise between Radiology Department and Urgent Care clinics to ensure up-to-date practice for all techs.
• Utilize initiative, good judgment and technical expertise to perform a wide range of imaging procedures.
• Apply teamwork principles in all aspects of providing patient services.

Skills

Leadership experience

Coaching

Communication skills

Organizational skills

Problem solving

Teamwork

Mentoring staff

Education

JRCERT accredited Radiography program

ARRT Certification/Eligible in good standing

State of Connecticut License/Eligible

High School Diploma or GED equivalent

Job description

Middlesex Health is seeking a Radiology Coordinator to supervise daily imaging operations within the Urgent Care modality. You will coordinate workflow, ensure quality control, and mentor staff and students while maintaining high patient care standards.

Ideal candidates have ARRT certification or eligible, JRCERT radiography education, and leadership experience; CT licensure is an asset. The role emphasizes teamwork, problem solving, and cross-department collaboration.