Imaging Operations Lead — Patient Support

University of California- Davis Health; Sacramento (CA); On-site; USD 45,000 - 81,000; Full time

Job summary

The UC Davis Health Radiology Department seeks a Patient Support Services Supervisor 1 to oversee daily operations, supervise a team of reading room and film library assistants, and ensure seamless imaging services. This role focuses on staffing, scheduling, training, and performance evaluation, with emphasis on customer service and conflict resolution.

Qualifications include a bachelor’s degree or equivalent, healthcare setting experience, strong Microsoft Office and EMR/PACS proficiency, and

Qualifications

• Bachelor's degree in related area and / or equivalent experience / training.
• Experience within healthcare or medical office setting.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), EMR platforms, and other business/data management systems, with strong skills in data entry, analysis, reporting, and producing professional correspondence and statistical materials.

Responsibilities

• Lead and supervise daily operations of reading room and film library assistants.
• Schedule, train, and evaluate staff performance; manage resources and customer service issues.

Skills

Leadership

Staff scheduling

Data analysis

Customer service

Communication

Training & mentoring

PACS/EMR

MS Office

Education

Bachelor's degree or equivalent experience

Tools

PACS

EMR systems

MS Office

Job description

The UC Davis Health Radiology Department seeks a Patient Support Services Supervisor 1 to oversee daily operations, supervise a team of reading room and film library assistants, and ensure seamless imaging services. This role focuses on staffing, scheduling, training, and performance evaluation, with emphasis on customer service and conflict resolution.

Qualifications include a bachelor’s degree or equivalent, healthcare setting experience, strong Microsoft Office and EMR/PACS proficiency, and