Imaging Operations Lead – Patient Flow & Excellence

SimonMed; Los Gatos (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Free whole-body scans

Competitive wages

Medical, dental, and vision insurance

401(k) eligibility

Paid holidays

PTO

Sick Time

Job summary

SimonMed is seeking an Operations Lead for an imaging center in California. You will oversee daily performance, ensuring efficient workflows, strong patient access, and consistent coordination between front office and clinical teams.

In this hands-on role, you’ll partner with staff and leadership to resolve issues, drive process improvements, and maintain HIPAA/compliance standards while delivering exceptional patient experiences.

Qualifications

• Operational leadership mindset; guide daily priorities and staff.
• Strong analytical skills; review reports and trends to improve workflows.
• Calm under pressure; manage competing demands while focusing on patient flow and service quality.
• Detail-oriented; ensure accuracy in exam status, documentation, payment workflows and HIPAA/regulatory adherence.
• Hands-on coaching; provide real-time guidance and resolve issues with staff.
• Continuous improvement mindset; identify inefficiencies and support process improvements with leadership.

Responsibilities

• Lead daily imaging center operations and patient flow.
• Coordinate scheduling, capacity management, and front office workflows.
• Collaborate with staff, providers, and leadership to resolve issues in real time.

Skills

Operational leadership

Analytical skills

Calm under pressure

Detail and compliance

Coaching/mentoring

Continuous improvement

Education

Associate's or Bachelor's preferred

Tools

EXA

RIS

EMR

Job description

SimonMed is seeking an Operations Lead for an imaging center in California. You will oversee daily performance, ensuring efficient workflows, strong patient access, and consistent coordination between front office and clinical teams.

In this hands-on role, you’ll partner with staff and leadership to resolve issues, drive process improvements, and maintain HIPAA/compliance standards while delivering exceptional patient experiences.