Imaging Front Desk Specialist

Sturdy Memorial Hospital; Attleboro (MA); On-site; USD 25,000 - 37,000; Full time

Job summary

Sturdy Memorial Hospital is seeking a friendly receptionist to greet visitors and patients, directing them to the correct departments and rooms. You will serve as the hospital’s first point of contact, handling inquiries, managing calls, and ensuring patient confidentiality is maintained at all times.

The ideal candidate has at least 1 year in customer service or reception, strong English communication, and the ability to multitask in a fast-paced healthcare setting.

Qualifications

• Minimum 1 year of customer service/receptionist experience.
• Ability to greet and direct visitors and patients in a professional manner.
• Proficient in handling calls and directing them to appropriate departments.
• Excellent verbal and written English with strong interpersonal skills.
• Adherence to HIPAA and confidentiality policies.

Responsibilities

• Greet and direct visitors and patients to appropriate destinations.
• Answer and direct incoming calls using telecommunication devices.
• Maintain confidentiality of patient and employee information per HIPAA rules.
• Provide a courteous, professional first impression as the hospital’s front-line representative.
• Assist with basic clerical tasks and coordination as needed.

Skills

Customer service

Receptionist experience

Communication skills

HIPAA compliance

Multitasking

English proficiency

Education

High school diploma

Tools

Microsoft Office

Workday

Job description

Sturdy Memorial Hospital is seeking a friendly receptionist to greet visitors and patients, directing them to the correct departments and rooms. You will serve as the hospital’s first point of contact, handling inquiries, managing calls, and ensuring patient confidentiality is maintained at all times.

The ideal candidate has at least 1 year in customer service or reception, strong English communication, and the ability to multitask in a fast-paced healthcare setting.