Imaging Department Patient Access Concierge II — Day Shift

Trinity Health; City of Albany (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

Trinity Health Mid-Atlantic is seeking a Patient Access Concierge II at St. Peter's Hospital in Albany for the Medical Imaging department.

The full-time days schedule runs Monday through Friday, 7am-3pm, with duties including confirming appointments, checking in patients, verifying insurance, and supporting daily operations to ensure a top-notch patient experience. Ideal candidates bring a high school diploma, relevance in accounting or business administration, and 1–3 years in healthcare

Qualifications

• High school diploma or equivalent required or expected.
• Associate degree in Accounting or Business Administration highly desired.
• 1–3 years hospital/clinic/healthcare finance or customer service experience preferred.
• Strong communication, data entry, organization, and time management.

Responsibilities

• Confirming patient appointments.
• Checking patients into the department.
• Verifying insurance authorizations.
• Reviewing physician orders for transcription.
• Processing CaterTrax orders.
• Providing parking validation.
• Assisting with daily departmental operations to ensure an excellent patient experience.

Skills

Communication skills

Data entry

Organizational skills

Interpersonal skills

Attention to detail

Time management

Education

High school diploma or equivalent

Associate degree in Accounting or Business Administration

Job description

Trinity Health Mid-Atlantic is seeking a Patient Access Concierge II at St. Peter's Hospital in Albany for the Medical Imaging department.

The full-time days schedule runs Monday through Friday, 7am-3pm, with duties including confirming appointments, checking in patients, verifying insurance, and supporting daily operations to ensure a top-notch patient experience. Ideal candidates bring a high school diploma, relevance in accounting or business administration, and 1–3 years in healthcare