Imaging Department Concierge & Patient Support

Butler Health System; Latrobe (Westmoreland County); On-site; USD 19,000 - 25,000; Full time

Job summary

Butler Health System in Latrobe is seeking an Imaging Aide to support clerical tasks, facilitate office workflow, and assist patients within the Imaging Department. You will greet customers, direct inquiries, manage calls, and help with patient preps and releases in a fast-paced environment.

The role involves assisting staff with HIS/RIS/PACS systems, coordinating communications, and ensuring smooth department operations including downtime procedures and rescheduling during equipment downtime.

Qualifications

• High School Diploma or GED required.
• Strong leadership, organizational skills, independent and critical thinking, sound judgment.
• Ability to communicate complex topics to a wide and diverse audience.
• Basic working knowledge of office equipment and computers.

Responsibilities

• Greet and assist all customers in the Imaging Department.
• Direct customers and provide office/department directions.
• Answer phones with proper etiquette.
• Assist with patient preps, releases, and imaging workflow.
• Deliver and retrieve materials between technologists, radiologists, and offices.
• Maintain imaging department communications and downtime procedures.

Skills

Leadership

Organizational skills

Independent thinking

Critical thinking

Communication of complex topics

Education

High School Diploma or GED

Tools

Copier

Fax machine

Computers

Job description

Butler Health System in Latrobe is seeking an Imaging Aide to support clerical tasks, facilitate office workflow, and assist patients within the Imaging Department. You will greet customers, direct inquiries, manage calls, and help with patient preps and releases in a fast-paced environment.

The role involves assisting staff with HIS/RIS/PACS systems, coordinating communications, and ensuring smooth department operations including downtime procedures and rescheduling during equipment downtime.