Imaging Center Patient Services Concierge

Charleston Area Medical Center; Charleston (WV); On-site; USD 30,000 - 36,000; Full time

Job summary

Charleston Area Medical Center’s Imaging Center Kanawha City is seeking a Patient Service Clerk to provide clerical support, coordinate unit activities, and assist with patient pre-registration and transferring films to CAMC Hospitals.

The role emphasizes strong customer service, accurate record keeping, and proficient use of hospital computer systems. Daytime, full-time position located in Charleston, WV.

Qualifications

• Ability to obtain and interpret patient information
• Knowledge of growth and development
• Understanding of patient care processes

Responsibilities

• Locate patients, charts, and files
• Answer phones and route calls
• Initiate patient pre-registration for imaging exams
• Maintain up-to-date records and orders
• Coordinate film transfer and archiving
• Use hospital computer systems for daily tasks
• Assist with inventory and billing activities
• Orient new staff to computer systems and role

Skills

Customer service

Communication skills

Computer literacy

Teamwork

Education

High School Diploma or GED

Tools

Computer systems

Job description

Charleston Area Medical Center’s Imaging Center Kanawha City is seeking a Patient Service Clerk to provide clerical support, coordinate unit activities, and assist with patient pre-registration and transferring films to CAMC Hospitals.

The role emphasizes strong customer service, accurate record keeping, and proficient use of hospital computer systems. Daytime, full-time position located in Charleston, WV.