Imaging & Asset Provisioning Technician

Info-Ways; Washington (District of Columbia); On-site; USD 34,440 - 48,216; Full time

Job summary

A technology solutions provider in Washington, DC, is seeking a PC Provisioning Technician for a contract role lasting over 6 months. The position involves installing computer images, delivering equipment, troubleshooting issues, and maintaining asset information. Candidates should have at least a Bachelor's degree and 2+ years of experience, particularly in PC imaging and asset management. Strong troubleshooting skills and excellent communication are crucial for this role, which requires effective teamwork and administrative capabilities.

Qualifications

• 2+ years of relevant work experience.
• Experience in Windows Vista / Win-7 PC Imaging and staging.
• Experience in asset management.

Responsibilities

• Install computer image following provided instructions.
• Deliver and install equipment at user locations and troubleshoot.
• Maintain Service Level Agreement while providing service.
• Update asset information in Remedy/PCIM.

Skills

Troubleshooting PC Operating System and Hardware issues

Install standard/client software packages

Follow instructions

Teamwork

Excellent verbal and written communication

Organizational skills

Customer service approach

Pleasant workplace etiquette

Education

Bachelor’s degree

Tools

MS Excel

Job description

A technology solutions provider in Washington, DC, is seeking a PC Provisioning Technician for a contract role lasting over 6 months. The position involves installing computer images, delivering equipment, troubleshooting issues, and maintaining asset information. Candidates should have at least a Bachelor's degree and 2+ years of experience, particularly in PC imaging and asset management. Strong troubleshooting skills and excellent communication are crucial for this role, which requires effective teamwork and administrative capabilities.