Imaging & Asset Provisioning Technician

Info-Ways; Washington (District of Columbia); Presencial; USD 34.440 - 48.216; Jornada completa

Descripción de la vacante

A technology solutions provider in Washington, DC, is seeking a PC Provisioning Technician for a contract role lasting over 6 months. The position involves installing computer images, delivering equipment, troubleshooting issues, and maintaining asset information. Candidates should have at least a Bachelor's degree and 2+ years of experience, particularly in PC imaging and asset management. Strong troubleshooting skills and excellent communication are crucial for this role, which requires effective teamwork and administrative capabilities.

Formación

• 2+ years of relevant work experience.
• Experience in Windows Vista / Win-7 PC Imaging and staging.
• Experience in asset management.

Responsabilidades

• Install computer image following provided instructions.
• Deliver and install equipment at user locations and troubleshoot.
• Maintain Service Level Agreement while providing service.
• Update asset information in Remedy/PCIM.

Conocimientos

Troubleshooting PC Operating System and Hardware issues

Install standard/client software packages

Follow instructions

Teamwork

Excellent verbal and written communication

Organizational skills

Customer service approach

Pleasant workplace etiquette

Educación

Bachelor’s degree

Herramientas

MS Excel

Descripción del empleo

A technology solutions provider in Washington, DC, is seeking a PC Provisioning Technician for a contract role lasting over 6 months. The position involves installing computer images, delivering equipment, troubleshooting issues, and maintaining asset information. Candidates should have at least a Bachelor's degree and 2+ years of experience, particularly in PC imaging and asset management. Strong troubleshooting skills and excellent communication are crucial for this role, which requires effective teamwork and administrative capabilities.