Imaging Access & Billing Specialist

NorthBay Health; Fairfield (CA); On-site; USD 42,000 - 58,000; Full time

Job summary

NorthBay Health is seeking an Imaging Support Specialist to manage billing documentation, authorizations, and patient demographics for imaging exams in our clinic. You will interview patients or their representatives to secure accurate information, ensuring care is not delayed.

You will schedule exams across modalities, input data into the patient information system, answer the switchboard, and handle subpoenas or medical records requests.

Qualifications

• Current BLS Certification required in a healthcare setting.
• Clerical experience in a medical office, radiology preferred.
• Knowledge of HIPAA laws and guidelines, good math and data entry.

Responsibilities

• Obtain billing documentation and authorizations for imaging exams.
• Interview patients or representatives to collect demographics and insurance data.
• Schedule exams across multiple diagnostic modalities.
• Enter patient demographics into the information system.
• Answer switchboard and route calls as needed.
• Process subpoenas, medical records requests, and patient records requests.
• Collect patient co-pays and account payments.
• Maintain HIPAA compliance and privacy protections; support PHI requests.
• Provide excellent customer service to patients and staff; inpatient transports if required.

Skills

BLS Certification

Medical office clerical

HIPAA knowledge

Typing 35 wpm

Education

High school diploma or equivalent

Job description

NorthBay Health is seeking an Imaging Support Specialist to manage billing documentation, authorizations, and patient demographics for imaging exams in our clinic. You will interview patients or their representatives to secure accurate information, ensuring care is not delayed.

You will schedule exams across modalities, input data into the patient information system, answer the switchboard, and handle subpoenas or medical records requests.