Imaging Scheduler & Patient Concierge

Northside-Hospital-Inc.; Lawrenceville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northside Hospital is seeking a scheduling/clerical specialist to support radiology and patient access. You will greet patients, pre-register for imaging, and ensure accurate demographic and insurance data entry while complying with HIPAA and payer guidelines.

The role involves coordinating same-day scheduling, confirming appointments, and assisting with translation of patient information as needed. Strong computer and interpersonal skills are essential.

Qualifications

• One year of medical clerical experience or an associate’s degree.
• Typing requirements vary by department; see requisition.
• CPR certification may be required by department; see requisition.

Responsibilities

• Serves as initial patient contact and pre-registers patients for imaging procedures.
• Greet patients and families, assist callers with information and directions.
• Enter patient demographics, insurance data, and medical information accurately.
• Educate patients and ensure HIPAA compliance and payer guidelines.
• Coordinate radiology procedures and verify documentation for accuracy.

Skills

Communication skills

MS Office

Proficient data entry

Typing proficiency

Education

Associate’s degree

Tools

MS Office (Word, Excel, PowerPoint)

Radiology information systems

Job description

Northside Hospital is seeking a scheduling/clerical specialist to support radiology and patient access. You will greet patients, pre-register for imaging, and ensure accurate demographic and insurance data entry while complying with HIPAA and payer guidelines.

The role involves coordinating same-day scheduling, confirming appointments, and assisting with translation of patient information as needed. Strong computer and interpersonal skills are essential.