IID Service Technician: Install & Service Interlock Devices

LifeSafer, Inc.

Novato (CA)

On-site

USD 40,000 - 46,000

Full time

13 days ago

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Benefits offered by this job

401(k) match

Health insurance

Dental insurance

Vision insurance

HSA with employer contribution

FSA

Disability insurance

Life insurance

Paid time off

Paid sick time

Employee Assistance Program

Referral program

Tuition reimbursement

Job summary

SCRAM Systems is seeking a full-time Service Technician in the Novato, CA area to install, service and remove Ignition Interlock devices on vehicles, while interfacing with our PLUS system for data retrieval and reporting. The role emphasizes customer support and education for device use, with potential marketing involvement.

Candidates should have background in automotive electrical systems (preferred), a valid driver's license, and a high school diploma.

Qualifications

Experience in automotive electrical systems preferred but not required.
Experience with car alarms or remote start systems is a plus.

Responsibilities

Install, service and remove Ignition Interlock devices from cars, trucks and commercial vehicles.
Use of PLUS system to interface with devices for data retrieval and reporting.
Troubleshoot issues with clients and educate on proper use of the device.
Provide prompt, courteous and professional customer service to clients.
May assist in marketing IID by giving presentations on the devices.
Other duties as necessary.