Automotive Technician- Concord, NC

Scram Systems; Concord (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) match

Health Insurance

Dental Insurance

Vision Insurance

HSA with employer contribution

FSA

Paid Time Off

Paid Sick Time

Employee Assistance Program

Referral Program

Tuition Reimbursement

Job summary

SCRAM Systems is seeking a full-time Service Technician in Concord, NC to install, service and remove Ignition Interlock devices in cars, trucks and commercial vehicles. A background in automotive electrical systems is preferred; a driver’s license is required.

The role offers a hands-on, collaborative environment with opportunities to grow within our safety-focused company. The position uses the PLUS system for data retrieval and reporting, troubleshoots with clients, and educates customers on

Qualifications

• High school diploma or equivalent preferred.
• Automotive repair experience preferred.
• Driver's license required.

Responsibilities

• Install, service and remove Ignition Interlock devices from cars, trucks and commercial vehicles.
• Use of PLUS system to interface with devices for data retrieval and reporting.
• Work with clients to troubleshoot issues and educate on proper device use.
• Provide prompt, courteous and professional customer service.
• May assist in marketing IIDs by giving presentations on the devices.
• Other duties as necessary.

Skills

Automotive Electrical Systems

Car Alarms / Remote Start

Education

High School Diploma or Equivalent

Job description

• Pay Range Includes Base; Commissions; Bonus :No
• Salary : $$18 USD per hour - $22 USD per hour

Company Overview:

SCRAM Systems is a leading provider of alcohol and location monitoring hardware, software, and mobile apps, including the SCRAM Continuous Alcohol Monitoring ® (SCRAM CAM ® )bracelet, the LifeSafer ® L250 Ignition Interlock device, and LifeSafer Intelligence Speed Assistance. We provide an integrated approach to supporting our customers by offering solutions specific to court and agency needs in the community corrections industry throughout all phases of client management. As a company, we are committed to continuing our tradition of re-engineering operations to streamline processes, enhance productivity, and improve client outcomes through constant innovation. Our purpose is to change lives, reunite families, and make our communities safer through advanced technology and world-class service.

Job Description

POSITION OVERVIEW:

LifeSafer is currently seeking a full time Service Technician to install, service and remove Ignition Interlock devices. It is helpful, but not required, to have a background in automotive electrical systems; such as automotive alarm and remote start systems. We work to maintain the best possible environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

SKILLS & SPECIFICATIONS:

• Some experience in Automotive Electrical Systems preferred, but not required.
• Experience with Car Alarms or Remote Start Systems a Plus.

DUTIES & RESPONSIBILITIES:

Install, service and remove Ignition Interlock devices from cars, trucks and commercial vehicles.

Use of PLUS system to interface with devices for data retrieval and reporting.

Working with clients to troubleshoot issues, and educate clients on proper use of the device.

Provide prompt, courteous and professional customer service to clients.

May assist in marketing IIDs by giving presentations on the devices.

Other duties as necessary.

Experience and Skills

Education:

High school or equivalent (Preferred)

Experience:

Automotive Repair: 1 year (Preferred)

License/Certification:

Driver's License (Required)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

At SCRAM, we prioritize the well-being and financial security of our employees. We understand that benefits play a crucial role in ensuring our team members feel supportedand valued. That's why we offer a comprehensive benefits package that includes:

• Retirement Savings:
  • 401(k): We offer a 401(k)-retirement savings plan to help you plan for your future financial security.
  • 401(k) Matching: SCRAM provides a 100% match for the first 3% contributed and another 50% match for the next 2% contributed, amplifying your savings potential.
• Health and Wellness:
  • Health Insurance: We provide comprehensive health insurance coverage to safeguard your health and that of your family.
  • Dental Insurance: Our dental insurance plan ensures access to quality dental care for you and your dependents.
  • Vision Insurance: Take care of your vision health with our vision insurance coverage.
  • Health Savings Account (HSA): Our HSA option allows you to save pre-tax dollars for medical expenses, providing flexibility and savings opportunities. We strongly valuesaving for your wellness, so the company provides an employer contribution towards your HSA annually.
  • Flexible Spending Account (FSA): With our FSA, you can set aside pre-tax dollars to cover eligible medical expenses not covered by your health insurance plan. You canalso save pre-tax dollars to help cover the cost of child care with our Dependent Care FSA.
• Disability Insurance: We offer company paid short and long term disability insurance to provide financial protection in the event of injury or illness that prevents you from working.
• Life Insurance: Ensure the financial security of your loved ones with our company paid life insurance coverage at 1.5x your annual salary. Want more coverage – supplementallife is also available.
• Work-Life Balance:
  • Paid Time Off: We understand the importance of work-life balance. That's why we provide generous paid time off, allowing you to recharge and enjoy life outside of work.
  • Paid Sick Time: Your health matters to us. We offer paid sick time to support you during times of illness.
  • Employee Assistance Program (EAP): Our EAP offers free confidential counseling and support services to help you navigate personal or professional challenges.
• Referral Program: We believe in the power of teamwork and collaboration. Our referral program rewards you for referring talented individuals to join our team.
• Tuition Reimbursement Program: We support the professional growth of all employees, but understand that going back to school is expensive. We offer tuitionreimbursement up to the IRS limit annually to help our employees flourish.

At SCRAM, we are committed to empowering our employees to thrive both personally and professionally. Join us and take advantage of our comprehensive benefits package as you embarkon a rewarding career journey with us.