iGaming Delivery Lead: Client-Facing & Launches

Aristocrat Interactive; Lansing (MI); On-site; USD 95,000 - 135,000; Full time

Job summary

Aristocrat Interactive in the United States is seeking a Technical Account Manager to drive flawless execution of iGaming initiatives across markets. You will coordinate product releases, onboarding, and market launches while ensuring quality, regulatory alignment, and on-time delivery.

In this client-facing role, you will lead cross-functional teams, manage dependencies and risks, maintain clear status reporting, and partner with Product, Engineering, Compliance, and Commercial teams to meet

Qualifications

• 5+ years of experience in delivery, program management, or project management, ideally within iGaming, gaming, or digital platforms.
• Proven experience managing end-to-end delivery in cross-functional environments.
• Experience working directly with external clients or partners in a delivery capacity.
• Strong understanding of software delivery lifecycles and Agile methodologies.
• Experience with regulated environments or working within required guidelines is highly desirable.
• Familiarity with tools such as Jira, Confluence, or similar delivery tracking systems.
• Client-facing confidence with excellent communication and collaborator management skills.
• Strong organizational and coordination skills, with attention to detail.
• Ability to prioritize tasks in a fast-paced environment.
• Proactive problem solver with strong risk management capability.

Responsibilities

• Take full responsibility for the complete delivery of iGaming initiatives, encompassing product releases, integrations, client onboarding, and market launches.
• Coordinate cross-functional teams (Product, Engineering, Compliance, Commercial) to ensure synchronized progress according to plans and timelines.
• Track delivery progress, manage dependencies, and proactively resolve blockers.
• Ensure deliverables meet quality, regulatory, and operational standards.
• Act as a primary delivery point of contact for clients, operators, and external partners.
• Represent Aristocrat with confidence during client meetings, progress updates, and problem-solving conversations.
• Build strong, positive relationships with external collaborators, ensuring clear communication and expectation management.
• Manage delivery commitments and ensure transparent communication of timelines, risks, and changes.
• Support and coordinate market readiness activities, ensuring all delivery components (product, compliance, integrations) are aligned.
• Work with Compliance and Operations to ensure regulatory and certification requirements are met.
• Ensure readiness for the launch, including alignment with collaborators and resolution of any issues.
• Maintain clear visibility of delivery status, risks, and achievements through structured reporting.

Skills

Delivery management

Program management

Cross-functional coordination

Agile methodologies

Client-facing

Tools

Jira

Confluence

Job description

Aristocrat Interactive in the United States is seeking a Technical Account Manager to drive flawless execution of iGaming initiatives across markets. You will coordinate product releases, onboarding, and market launches while ensuring quality, regulatory alignment, and on-time delivery.

In this client-facing role, you will lead cross-functional teams, manage dependencies and risks, maintain clear status reporting, and partner with Product, Engineering, Compliance, and Commercial teams to meet