Identity & Membership Processing Analyst

PSECU; Harrisburg (Dauphin County); On-site; USD 36,000 - 48,000; Full time

Job summary

PSECU is seeking an Application Processor - Analyst to process membership applications, new service requests, name changes and ownership updates from start to finish with accuracy and timeliness. You will verify applicant identity using multiple tools and ensure proper documentation.

You’ll assess credit reports, detect potential fraud or account takeover attempts, and escalate suspicious cases to Loss Prevention and Financial Crimes Risk Management.

Qualifications

• High School diploma or equivalent required.
• Any equivalent combination of experience and education accepted.

Responsibilities

• Membership Applications Processing: Process membership applications, set up check cards, and handle checking requests as specified in the application.
• Service Requests for Existing Members: Handle initial service requests from current members.
• Name Changes and Ownership Requests: Process name change requests and changes of ownership, including adding or removing joint owners.
• Faxed/Scanned New Member Applications: Process new member applications received via fax from Financial Education Centers.
• Fraud Detection and Security Recommendations: Identify potentially fraudulent applications and account takeover attempts, recommending further review by Financial Crimes Risk Management.
• Identity Verification and Creditworthiness Assessment: Perform OFAC checks to comply with BSA requirements, analyze identity authentication reports, credit reports, and other sources to validate applicants’ identities and determine creditworthiness.
• Other duties as assigned.

Education

High School Diploma or equivalent

Job description

PSECU is seeking an Application Processor - Analyst to process membership applications, new service requests, name changes and ownership updates from start to finish with accuracy and timeliness. You will verify applicant identity using multiple tools and ensure proper documentation.

You’ll assess credit reports, detect potential fraud or account takeover attempts, and escalate suspicious cases to Loss Prevention and Financial Crimes Risk Management.