Fraud Prevention & Operations Analyst

PSECU; Harrisburg (Dauphin County); Hybrid; USD 70,000 - 95,000; Full time

Job summary

PSECU is seeking a Fraud Investigation & Operations Support Analyst in Harrisburg, PA. This hybrid role focuses on preventing, detecting, and mitigating plastic card fraud while supporting efficiency and regulatory compliance across fraud and dispute functions.

Responsibilities include advanced investigations, rule strategy development, data analysis, and collaboration with legal and external partners. Onsite 40% (Wed/Thu). Training and continuity are emphasized.

Qualifications

• Associates degree required; 2–4 years’ experience in a related role.
• Equivalents may be considered with appropriate experience and education.

Responsibilities

• Monitor, administer, and optimize neural alert networks to detect and prevent fraudulent transactions.
• Identify emerging fraud patterns and adjust rule strategies to mitigate losses.
• Coordinate with legal counsel and law enforcement on unauthorized use cases and investigations.
• Support fraud and dispute operations through data mining, reporting, and process improvements.
• Provide backup coverage for management during absences and high‑risk periods.

Skills

Fraud investigation

Data analysis

Regulatory compliance

Quality assurance

Business analysis

Education

Associates degree

Job description

PSECU is seeking a Fraud Investigation & Operations Support Analyst in Harrisburg, PA. This hybrid role focuses on preventing, detecting, and mitigating plastic card fraud while supporting efficiency and regulatory compliance across fraud and dispute functions.

Responsibilities include advanced investigations, rule strategy development, data analysis, and collaboration with legal and external partners. Onsite 40% (Wed/Thu). Training and continuity are emphasized.