Identity Credentialing Specialist — Part Time

North South Consulting Group; Woodbridge (VA); On-site; USD 25,000 - 33,000; Part time

Job summary

North South Consulting Group is seeking a part-time Personnel Assistant II (Identity Credentialing Specialist) to provide professional customer service and administrative support in a secure credentialing environment. The role includes verifying identities, processing credential applications, and maintaining electronic records with strict adherence to policies and security requirements.

Responsibilities include reviewing applications, handling inquiries through phone, email, and in person, and

Qualifications

• High school diploma or equivalent.
• 1+ year experience in customer service or admin support.
• Experience with computerized information systems for data entry and records maintenance.
• Proficiency with Word, Excel, Outlook and Teams.

Responsibilities

• Provide courteous, professional customer service for identity credentialing requests.
• Verify identity and eligibility using credentialing systems.
• Process credential requests, renewals, updates, and related transactions.
• Review applications for completeness and compliance with procedures.
• Enter and maintain electronic records with high accuracy.
• Assist customers with requirements and eligibility questions.
• Handle credential maintenance transactions as authorized.
• Operate office equipment and troubleshoot basic issues.
• Protect sensitive information per privacy and security rules.
• Maintain accountability of materials and equipment.
• Respond to inquiries by phone, email, and in person.

Skills

Customer service

Data entry

Organization

Communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

North South Consulting Group is seeking a part-time Personnel Assistant II (Identity Credentialing Specialist) to provide professional customer service and administrative support in a secure credentialing environment. The role includes verifying identities, processing credential applications, and maintaining electronic records with strict adherence to policies and security requirements.

Responsibilities include reviewing applications, handling inquiries through phone, email, and in person, and