Identity & Access Administrator — NetIDs & ID Cards

Michigan State University; East Lansing (MI); On-site; USD 60,000 - 76,000; Full time

Job summary

Michigan State University’s MSU IT department seeks an ID Administrator to join the ID Office team. You will help create, manage, and verify identity credentials for students, staff, retirees, and affiliates, provisioning NetIDs and ID cards with attention to security and accuracy.

You will work independently with customers and internal staff, analyzing problems of moderate complexity while delivering excellent service.

Qualifications

• Four-year college degree or equivalent education/experience.
• One to three years in IT or related technical work.
• Equivalent combination of education and experience accepted.

Responsibilities

• Provision NetIDs and ID cards for students, staff, retirees, and affiliates.
• Analyze problems and needs with customers and internal MSU staff.
• Provide excellent customer service to the MSU community.

Skills

Customer service

Troubleshooting

Written communication

Verbal communication

Education

Bachelor's degree

Tools

Identity management systems

Job description

Michigan State University’s MSU IT department seeks an ID Administrator to join the ID Office team. You will help create, manage, and verify identity credentials for students, staff, retirees, and affiliates, provisioning NetIDs and ID cards with attention to security and accuracy.

You will work independently with customers and internal staff, analyzing problems of moderate complexity while delivering excellent service.