IDD Supports Coordinator - Flexible, Community Case Manager

Service Access & Management, Inc.; Lehighton (Carbon County); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Total Rewards benefits package

401k matching

Healthcare options

Job summary

Service Access & Management, Inc. (SAM) seeks a Supports Coordinator in the IDD service line to empower individuals to live self-directed lives in PA. You will build relationships through case management, advocacy, and coordination of services with ongoing professional development.

The role requires a compassionate, detail-oriented professional who thrives in community settings with collaboration and strong communication, organizational, and care coordination skills.

Qualifications

• Bachelor's degree with at least 12 credits in social sciences or related field, or 12 credits plus 2 years in human services.
• Ability to work independently and manage a dynamic caseload.
• Strong interpersonal, organizational, and communication skills; valid driver's license and transportation.

Responsibilities

• Assess individual strengths, needs, and life goals.
• Develop person-centered plans with the individual and their circle of support.
• Coordinate services aligned with goals and ensure timely access to supports.
• Monitor service delivery and adjust supports to remain responsive and effective.
• Document activities and communications per regulatory and agency standards.
• Support families with tools and guidance to promote informed decision-making.
• Engage in ongoing professional development and training.

Skills

Interpersonal skills

Organizational skills

Communication skills

Driver's license

Education

Bachelor's degree + 12 credits in social sciences / related

Job description

Service Access & Management, Inc. (SAM) seeks a Supports Coordinator in the IDD service line to empower individuals to live self-directed lives in PA. You will build relationships through case management, advocacy, and coordination of services with ongoing professional development.

The role requires a compassionate, detail-oriented professional who thrives in community settings with collaboration and strong communication, organizational, and care coordination skills.