IDD Service Coordinator & Plan Specialist

RHA Health Services, LLC; North Carolina; On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Payactiv

Perks & discounts

Paid time off

Health insurance

401(k) retirement savings

Wellbeing programs

CPR training

Job summary

RHA Health Services, LLC in Forsyth County, NC is hiring an IDD Qualified Professional to lead admissions, coordinate the IDT, and implement person-centered plans for individuals with developmental disabilities and mental health needs.

You will supervise PCP development, monitor service delivery for fidelity, and maintain ongoing communication with families, guardians, and external stakeholders. Competitive benefits included.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Psychology, Special Education, or related field.
• Master’s degree preferred.
• 2+ years experience with individuals with IDD in NC (1 year if Master’s degree).
• Experience developing, writing, and implementing Person-Centered Plans (PCPs).
• Knowledge of ICF regulations, PCP principles, and Medicaid/HCBS rules.
• Strong communication, organizational, and documentation skills.

Responsibilities

• Admissions & Census Management: lead intake and admission process; conduct pre-admission screenings and meet-and-greet visits; coordinate documentation; develop initial PCP; monitor bed availability and referral activity.
• Service Coordination & Planning: coordinate IDT meetings; interview individuals served; translate needs into goals; supervise PCP development and implementation.
• Monitoring & Oversight: conduct site visits; assess PCP fidelity; review audits and QA data; assist with corrective actions.
• Advocacy & Communication: maintain contact with families and guardians; advocate for individuals’ rights and involvement.
• Other Duties: ensure timely documentation; participate in training and meetings; support health, safety, and well-being.
• SUPERVISORY RESPONSIBILITIES: may have supervisory responsibilities depending on program size.

Skills

Communication skills

Organizational skills

Documentation skills

Driver's license

Education

Bachelor’s degree in Social Work, Human Services, Psychology, Special Education, or related field

Master’s degree preferred

Job description

RHA Health Services, LLC in Forsyth County, NC is hiring an IDD Qualified Professional to lead admissions, coordinate the IDT, and implement person-centered plans for individuals with developmental disabilities and mental health needs.

You will supervise PCP development, monitor service delivery for fidelity, and maintain ongoing communication with families, guardians, and external stakeholders. Competitive benefits included.