IDD Programs Leader – Operations & Compliance

Socket.dev; Santa Cruz (CA); On-site; USD 95,000 - 116,000; Full time

Job summary

Hope Services in Silicon Valley seeks an Assistant Director to oversee program operations and services for participants. You will ensure quality delivery, regulatory compliance, and effective day-to-day management to meet agency goals.

Reporting to the District Director, you will supervise staff, guide program development, manage budgets, and foster partnerships. Strong leadership, communication, and a commitment to person-centered care are essential.

Qualifications

• Bachelor’s degree in a related field or approved combination of education and work experience.
• Minimum 5 years of experience working with individuals with developmental disabilities or related populations.
• 2+ years of progressive management or supervisory experience.

Responsibilities

• Provide daily oversight of services and operations, ensuring timely, high-quality support for clients.
• Develop and monitor systems for communication, scheduling, and service coordination.
• Ensure all services comply with applicable regulations, funding requirements, and agency policies.
• Lead staff supervision, recruitment, scheduling and orientation of direct service staff.
• Represent the agency in external meetings and support program development and partnerships.

Skills

IDD services knowledge

Team supervision

Budgeting & compliance

Communication skills

MS Office & data systems

Education

Bachelor's degree in Social Services, Psychology, Rehabilitation, Public Administration, or related field

Tools

Microsoft Office Suite

Client data management systems

Electronic documentation tools

Job description

Hope Services in Silicon Valley seeks an Assistant Director to oversee program operations and services for participants. You will ensure quality delivery, regulatory compliance, and effective day-to-day management to meet agency goals.

Reporting to the District Director, you will supervise staff, guide program development, manage budgets, and foster partnerships. Strong leadership, communication, and a commitment to person-centered care are essential.