Assistant Director, IDD Programs — Lead with Impact

Hope Services; California (MO); On-site; USD 95,000 - 116,000; Full time

Job summary

Hope Services in Silicon Valley seeks an Assistant Director to support the operational oversight of programs and services for participants. Under the general direction of the District Director, you will ensure quality service delivery, regulatory compliance, and staff leadership while guiding day-to-day operations to meet agency goals.

You will develop systems for communication, scheduling, and service coordination, recruit and supervise direct staff, and ensure accurate billing, documentation,

Qualifications

• Bachelor’s degree in a related field.
• Minimum 5 years of experience with individuals with developmental disabilities.
• 2+ years of progressive management or supervisory experience.
• Or an approved combination of education and work experience.

Responsibilities

• Provide daily oversight of services and operations, ensuring timely, high-quality service delivery.
• Develop and monitor systems for communication, scheduling, and service coordination.
• Ensure all services comply with applicable regulations, funding requirements, and agency policies.
• Lead agency-wide planning efforts, including budgeting, policy development, and goal implementation.
• Supervise and train supervisory staff, promoting continuous improvement, accountability, and person-centered care.
• Provide leadership during periods of transition, stepping into the Director’s role as assigned.

Skills

Staff supervision

Budgeting

Regulatory compliance

Communication

Microsoft Office

Data management systems

Leadership

Education

Bachelor’s degree in Social Services, Psychology, Rehabilitation, Public Administration, or related field

Tools

Electronic documentation tools

Client data management systems

Job description

Hope Services in Silicon Valley seeks an Assistant Director to support the operational oversight of programs and services for participants. Under the general direction of the District Director, you will ensure quality service delivery, regulatory compliance, and staff leadership while guiding day-to-day operations to meet agency goals.

You will develop systems for communication, scheduling, and service coordination, recruit and supervise direct staff, and ensure accurate billing, documentation,