IDD Group Homes Program Manager (Regular)
We are hiring a positive and personable individual to lead and coordinate care and operations for our group homes for individuals with intellectual and developmental disabilities, mental health and substance use challenges.
Responsibilities
- Supervise and coordinate activities of Direct Support employees, and manage operations, staffing, and budget of assigned facilities.
- Conduct unit investigations for compliance and allegations of abuse, neglect, and exploitation.
- Coordinate and monitor the unit’s quality assurance system.
- Assist the Administrator with the development of services and oversight of the unit.
- Take rotating on‑call responsibility.
- Develop and maintain a system that integrates basic developmental care and programming services.
- Interview and hire Direct Support Professionals.
- Create employee schedules ensuring adequate staffing coverage.
- Work closely with clinical and professional healthcare staff to provide communication, feedback, standardize procedures, and expedite implementation of person‑centered plans.
- Provide shift coverage during acute shortages of direct support staff and perform on‑call coverage as part of the direct care rotation.
- Partner with the Worker’s Compensation team to ensure prompt reporting and investigation of employee injuries, provide necessary safety training, and coach employees on safe practices.
- Monitor shifts and basic developmental care to ensure legislative, health, and sanitary standards are met.
- Participate in the Quality Assurance Assessment system (Mealtime, Environmental, Interaction, and Third Shift assessments).
- Interview, hire, coach, and terminate employees as needed.
- Perform all other duties as assigned.
Qualifications
- A high school diploma or equivalent.
- One year of experience working with people with developmental disabilities.
- Excellent verbal and written communication skills.
- Flexible schedule and availability to provide on‑call coverage as needed.
- CPR, first aid, NCI and/or MedTech certification is a plus.
- Must be at least 18 years of age.
Physical Demands and Work Environment
- Regularly required to lift 20 lbs.
- Must be able to lift a minimum of 50 lbs.
- Must be able to pull a minimum of 20 lbs.
- Must be able to squat, kneel, crawl, crouch, climb, and stoop.
- Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls.
- Must be able to regularly stand and walk.
- Must be able to demonstrate proficiency in CPR from the floor level.
- Vision requirements include close vision, distance vision, and peripheral vision.
- Must be able to talk and hear.
Benefits
- Payactiv: early access to earned wages before payday.
- Employee perks and discount program.
- Paid Time Off (full‑time employees only).
- Health/Insurance (full‑time employees only).
- 401(k) retirement savings program.
- Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees).
- Training: Free CPR, first aid, and job‑specific training opportunities.
EEO Statement
RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability. RHA provides reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.