IDD Client Services Supervisor | Growth & Weekly Pay

Help at Home; Greenwood (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

401K enrollment

Job summary

Help at Home is hiring an IDD Client Service Supervisor to coordinate client plans, manage caregiver schedules, and maintain client records through our PCISP framework. This role emphasizes relationship-focused care, quality training, and ongoing communication with clients and the care team.

Hours vary to meet client needs; no on-call required. The ideal candidate is organized, reliable, and communicates clearly, with experience serving clients with intellectual or developmental disabilities and

Qualifications

• 18+ years of age.
• High school graduate or equivalent preferred; higher education or certification may be required.
• Current PPD, or Chest x-ray if applicable.
• Medicaid, Waiver, or Home Healthcare experience preferred.
• Other requirements per state/local rules as applicable.

Responsibilities

• Build and maintain relationships with clients, families, caregivers, case managers, and team members through regular check-ins.
• Use a relationship-focused approach to create thoughtful client/caregiver matches.
• Provide high-quality training to caregivers on the client’s PCISP and coordinate additional training for behavior or risk plans.
• Create and document client schedules based on client need, caregiver availability, and PCISP budget/goals.
• Attend quarterly meetings to review PCISP and design/implement support strategies with the client team.
• Maintain accurate records, including EMR documentation and quarterly/annual reports.
• Contribute to growth by admitting new clients in line with regional goals.

Skills

Communication

Organization

Problem-solving

Relationship-building

Education

High school diploma or equivalent

Medicaid/Home Health experience preferred

Tools

EMR system

Job description

Help at Home is hiring an IDD Client Service Supervisor to coordinate client plans, manage caregiver schedules, and maintain client records through our PCISP framework. This role emphasizes relationship-focused care, quality training, and ongoing communication with clients and the care team.

Hours vary to meet client needs; no on-call required. The ideal candidate is organized, reliable, and communicates clearly, with experience serving clients with intellectual or developmental disabilities and