IDD Client Services Leader

Help at Home; Greenwood (IN); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

401K

Paid training

Job summary

Help at Home is hiring an IDD Client Service Supervisor in Greenwood, IN. The role focuses on coordinating caregiver schedules, developing PCISP plans with clients, and maintaining detailed client records.

The position emphasizes strong communication, reliability, and on-site support to enable independent living for clients. Responsibilities include building client relationships, training caregivers on PCISP, creating schedules, and participating in quarterly strategy reviews.

Qualifications

• Excellent communication skills, both verbal and written.
• Strong organization and task-prioritization abilities.
• Problem-solving mindset and independent work ethic.
• A valid driver’s license and reliable transportation.
• Experience with clients who have intellectual or developmental disabilities is a plus.

Responsibilities

• Build and maintain relationships with clients, families, and caregivers.
• Make thoughtful client/caregiver matches using a relationship-focused approach.
• Provide training to caregivers on client PCISP and risk plans.
• Create and document client schedules based on needs and budget.
• Attend quarterly reviews to adjust PCISP and strategies.
• Maintain accurate records in EMR and prepare reports.
• Assist in growing client intake to meet regional goals.
• Deliver compassionate, relationship-focused care to create meaningful moments.

Skills

Excellent communication

Organizational skills

Problem solving

Driver's license

Reliable transportation

IDD experience (a plus)

Education

High school diploma or equivalent

Job description

Help at Home is hiring an IDD Client Service Supervisor in Greenwood, IN. The role focuses on coordinating caregiver schedules, developing PCISP plans with clients, and maintaining detailed client records.

The position emphasizes strong communication, reliability, and on-site support to enable independent living for clients. Responsibilities include building client relationships, training caregivers on PCISP, creating schedules, and participating in quarterly strategy reviews.