ID card Program Asst.

Posted by: Haalufa USA, Inc -HR; Washington, Virginia (District of Columbia, MN); On-site; USD 30,000 - 40,000; Full time

Job summary

Haalufa USA, Inc. is seeking a motivated ID card Program Assistant in Washington, D.C. This entry-level position involves accepting documentation for ID cards and advising clients on relevant policies. Ideal candidates will have a strong attention to detail, organizational skills, and proficiency in Microsoft Office.

Candidates should possess a High School diploma or GED. The role emphasizes customer service abilities and requires one year of experience in an ID Card office environment.

Qualifications

• Excellent detail orientation and organizational skills required.
• Proficiency in standard office software is essential.
• Entry-level position; customer service experience preferred.

Responsibilities

• Accept and approve documentation for ID cards and badges.
• Advise clients on policies regarding ID issuance.
• Process payments for lost ID cards and badges.

Skills

Attention to detail

Organizational skills

Customer service

Proficiency in Microsoft Office Suite

Database management

Education

High School diploma or GED

Job description

Haalufa USA, Inc., is currently seeking a motivated, career and customer-oriented professional to fill an ID card Program Assistant Position in the DMV Area – District of Columbia, Maryland and Virginia. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail]

The applicant must pay attention to detail, with excellent organizational skills, proficiency with standard office software (Microsoft Office Suite, databases), and excellent customer service abilities.

Responsibilities

• Accepts and approves appropriate documentation for issuance of ID cards and/or badges.
• Advises both regular client’s employees and/or contractor employees of client’s policies and procedures regarding issuance of ID cards and/or badges.
• Accepts payment for lost ID cards and badges and reconciles monies for monthly deposit.
• Strong attention to detail, organizational skills, proficiency with standard office software (Microsoft Office Suite, databases), and excellent customer service abilities are essential.

Education Requirements

• High School diploma or GED

Work Experience

• Entry Level, one (1) year of demonstrated experience in providing direct services to customers of an ID Card office.

About this position – Standard hours are from 8:30 a.m. to 5:00 p.m. with a one (1) hour unpaid lunch break. However, the COTR may request temporary services for periods in excess of a seven and one half (7.5) hour day or a thirty-seven and one-half hour (37.5) hour week. Temporary personnel working six (6) hours or more are required to take a one-half hour unpaid lunch break. Overtime: Hours worked in excess of forty (40) hours in one week is considered as overtime work, all overtime must be approved by the COTR in advance.

Haalufa USA, Inc – is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.