ICT Support Analyst – Hybrid (1 Day Remote)
St Basils
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Job summary
St Basils in Birmingham, UK, is seeking an ICT Technical Support Assistant to deliver first-line support across Microsoft 365, endpoints, networks, telephony and business systems. You will log incidents and service requests and ensure timely resolution or escalation in line with service standards.
The role is a full-time contract with hybrid working (1 day remote) and a pro rata salary range of £25,357–£26,161 per year.
Responsibilities
- Provide responsive first-line ICT support across Microsoft 365, endpoints, networks, telephony and business systems.
Job description
St Basils in Birmingham, UK, is seeking an ICT Technical Support Assistant to deliver first-line support across Microsoft 365, endpoints, networks, telephony and business systems. You will log incidents and service requests and ensure timely resolution or escalation in line with service standards.
The role is a full-time contract with hybrid working (1 day remote) and a pro rata salary range of £25,357–£26,161 per year.
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