ICT Infrastructure Engineer

West Yorkshire Combined Authority; United States; Hybrid; USD 53,000 - 66,000; Full time

Benefits offered by this job

28 days annual leave

Generous pension scheme

Fully funded West Yorkshire travel on

Flexible working

Job summary

West Yorkshire Combined Authority is seeking a senior ICT Engineer to help drive a modern, Digital First ICT strategy across the region. The role focuses on designing and supporting Office 365 and Azure environments, while maintaining secure, reliable connectivity and endpoint protection.

You will act as a senior escalation point for incidents and problems, contributing to a proactive service desk and ongoing improvements in line with NCSC guidelines and flexible working arrangements.

Qualifications

• Office 365, SharePoint, InTune and Azure platform management.
• LAN, WAN, WLAN and connectivity technologies preferably using Cisco Meraki.
• Working as a senior engineer in a similar sized organisation with a proven track record of technical abilities.

Responsibilities

• Design, build and support the Office 365 and Microsoft Azure platforms.
• Support internal networks, firewalls, and connectivity.
• Implement security and end point protection in line with NCSC guidelines.
• Be a senior escalation point for all Incidents and Problems via a structured ICT Service Desk function.

Skills

Office 365

SharePoint

InTune

Azure

Networking

Tools

Cisco Meraki

Job description

Technology within the Combined Authority has never been more business critical and following a successful digital transformation programme, the organisation's approach to ICT is now more modern, dynamic and forward thinking. We have plans to continue this exciting change so that we become a truly Digital First organisation by the use of flexible, innovative solutions which will benefit our partners and staff. This role will help bring about that change.

Reporting into the ICT Technical Services Manager, your key responsibilities will include:

• Design, build and support the Office 365 and Microsoft Azure platforms.
• Support internal networks, firewalls, and connectivity.
• Implement security and end point protection in line with NCSC guidelines.
• Be a senior escalation point for all Incidents and Problems via a structured ICT Service Desk function.

Applicants with a disability are guaranteed an interview, subject to the minimum criteria being met.

We are committed to inclusivity and will consider requests for flexible working including part time and job share arrangements.

Candidates will be notified of invitation to interview by e-mail and interviews will be carried out either by phone or video interview.

Please note that whilst it is our policy to recruit at SP1 for all appointments, which is the salary stated above, each role includes career salary progression, with incremental increases applicable in most cases, on an annual basis. The annual pay award for the financial year 2021/22 is still pending and will be applied to the salary structure as appropriate once confirmed.

We are really interested in speaking to applicants who have experience in the following areas:

• Office 365, SharePoint, InTune and Azure platform management.
• LAN, WAN, WLAN and connectivity technologies preferably using Cisco and Meraki.
• Working as a senior engineer in a similar sized organisation with a proven track record of technical abilities.

At the West Yorkshire Combined Authority, we bring together local councils and businesses through the Leeds City Region Enterprise Partnership (LEP), that ensures that our work meets the needs of employers and residents so that everyone in our region can benefit from economic prosperity supported by a modern, accessible transport network, housing and digital connections.

It is an exciting time to be joining the Combined Authority, following the announcement of a £1.8bn devolution deal that has been secured for West Yorkshire. Devolution will enable us to drive up living standards for local communities while tackling the climate emergency and help deliver our commitment to become a net zero carbon city region by 2038.

Alongside a competitive salary, we offer an excellent benefits package including:

• 28 days annual leave plus bank holidays
• Generous employer contribution pension scheme
• Fully funded travel in West Yorkshire on bus and rail with the Mcard
• Flexible working practises with Health and Wellbeing initiatives to ensure you achieve the best work/life balance and career goals.

The Combined Authority is currently in consultation with employees and Trade Unions to review the Terms and Conditions of Employment and Staff Benefits. The detail of the proposals for change, will be discussed with the successful candidate at the point of offer.