ICQA Specialist: Inventory Integrity & Quality Assurance

Intellisource in; Worcester (MA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Benefits package

Job summary

IntelliSource in Worcester, MA is seeking an Inventory Control & Quality Assurance (ICQA) Associate to support inventory accuracy, quality control, and shrink reduction in a high-volume e-commerce fulfillment environment.

You will perform cycle counts, investigate discrepancies, document defects, and work with operations to improve inventory integrity, with a strong emphasis on data analysis and adherence to procedures. Contract through 2026-12-31 with competitive hourly pay and benefits.

Qualifications

• High school diploma or equivalent required.
• Strong attention to detail and accuracy.
• Basic computer and data-entry skills.
• Ability to use handheld scanners, WMS, and inventory applications.
• Ability to perform basic mathematical calculations and reconcile inventory quantities.
• Strong problem-solving and investigative skills.
• Clear communication with associates, supervisors, and managers.

Responsibilities

• Perform routine and directed cycle counts to validate physical inventory against system inventory.
• Research and resolve inventory discrepancies, including missing, misplaced, damaged, overage, shortage, and inaccurate inventory.
• Verify product locations, quantities, item identifiers, and inventory status throughout the facility.
• Investigate inventory variances and determine potential root causes.
• Support inventory reconciliations and corrective adjustments per procedures.
• Monitor inventory movement and identify unusual transactions or patterns that may contribute to shrink.
• Assist with inventory consolidation, location accuracy, and slotting validation as needed.
• Maintain accurate inventory records within warehouse management and inventory systems.

Skills

Attention to detail

Data entry

Inventory software

Problem solving

Communication

Education

High school diploma or equivalent

Tools

Handheld scanners

Warehouse Management System (WMS)

Microsoft Excel

Job description

IntelliSource in Worcester, MA is seeking an Inventory Control & Quality Assurance (ICQA) Associate to support inventory accuracy, quality control, and shrink reduction in a high-volume e-commerce fulfillment environment.

You will perform cycle counts, investigate discrepancies, document defects, and work with operations to improve inventory integrity, with a strong emphasis on data analysis and adherence to procedures. Contract through 2026-12-31 with competitive hourly pay and benefits.