ICQA Operations Lead: Inventory & Quality

Amazon Inc.; Aurora (CO); Presencial; USD 91.000 - 137.000; Jornada completa

Descripción de la vacante

Amazon Inc. in Aurora, CO seeks an ICQA Operations Manager to own fulfillment center Inventory Control and Quality Assurance. You will lead the ICQA team, implement safety actions, manage staffing, and drive quality metrics across inbound and outbound processes.

You will deliver deep-dive analyses, mentor managers, and partner with site leadership to meet stringent quality goals while supporting rapid growth in a high-reward environment.

Formación

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Flexible schedule including nights/weekends/holidays.]
• Excellent verbal and written communications skills (English).

Responsabilidades

• Lead and manage the ICQA department including area managers and counts associates.
• Own safety actions and compliance to safety goals for ICQA.
• Manage labor planning, attendance, attrition and cross-trained targets.
• Own quality strategy to achieve FC quality goals (IRDR, GUV, NUV, Gross Adjustments).
• Deliver deep dives, root cause attribution, and recommended actions for ICQA.
• Support interviewing and hiring new managers.

Conocimientos

Employee management

Communication skills

Problem solving

Educación

Bachelor's degree or equivalent

Herramientas

Excel

Descripción del empleo

Amazon Inc. in Aurora, CO seeks an ICQA Operations Manager to own fulfillment center Inventory Control and Quality Assurance. You will lead the ICQA team, implement safety actions, manage staffing, and drive quality metrics across inbound and outbound processes.

You will deliver deep-dive analyses, mentor managers, and partner with site leadership to meet stringent quality goals while supporting rapid growth in a high-reward environment.