ICQA Operations Manager — Inventory & Quality Leadership

Amazon; Little Rock (AR); On-site; USD 82,000 - 123,000; Full time

Job summary

Amazon.com Services LLC in Little Rock, AR is seeking an ICQA Operations Manager to lead the Inventory Control and Quality Assurance teams in a high-velocity fulfillment center. You will drive safety, accuracy, and productivity while mentoring Area Managers and supervisors across all ICQA activities.

The role requires 3+ years of people management and a bachelor’s degree or equivalent, plus flexibility for shifts.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Able to work flexible schedule including weekends, nights, and holidays.

Responsibilities

• Lead and manage the ICQA department including managers and associates.
• Ensure safety and SOX compliance within ICQA operations.
• Oversee labor planning, attendance, attrition, and cross-training targets.
• Own quality strategy and drive continuous improvements in ICQA metrics.

Skills

People management

Leadership

Communication

Education

Bachelor's degree or equivalent

Tools

Excel

Job description

Amazon.com Services LLC in Little Rock, AR is seeking an ICQA Operations Manager to lead the Inventory Control and Quality Assurance teams in a high-velocity fulfillment center. You will drive safety, accuracy, and productivity while mentoring Area Managers and supervisors across all ICQA activities.

The role requires 3+ years of people management and a bachelor’s degree or equivalent, plus flexibility for shifts.