ICF Program Director

Day & Employment Services; Kentucky; On-site; USD 47,000 - 64,400; Full time

Job summary

ViaQuest Healthcare Central in Kentucky is seeking a Program Director to oversee the system of support and services for individuals in our intermediate care facilities. This is a salaried, full-time position with a focus on coordinating care, supervising staff, and ensuring program quality.

Responsibilities include hiring and developing direct care employees, monitoring finances and benefits, managing caseloads, and participating in surveys and incident reviews.

Qualifications

• High school diploma or GED required; a four-year degree is preferred.
• At least two years of experience in developmental disabilities or residential services preferred but not required.
• Strong customer service and communication skills, with supervisory or management experience.

Responsibilities

• Manage the overall system of support and services provided to individuals served.
• Supervise staff, interview, hire and develop direct care employees.
• Monitor individuals' finances and benefits; coordinate care and caseloads.
• Participate in surveys and incident investigations; review reports and trends.
• Ensure quality service delivery and compliance with regulations.

Skills

Customer service

Communication skills

Supervisory experience

Decision-making

Time-management

Education

High school diploma or GED

4-year degree preferred

Job description

Program Director Salaried $56,000 per year - Full-time, mostly 1st shift!

At ViaQuest Healthcare Central we provide quality support and services to individuals with developmental disabilities in our intermediate care facilities (ICF).

Responsibilities may include:

• Management of the overall system of support and services provided to individuals served.
• Personnel management and coordination of service delivery.
• Interviewing, hiring and developing quality direct care employees.
• Monitoring individuals' finances and benefits.
• Managing a caseload and coordinating the care of individuals served.
• Participate in all surveys.
• Participate in investigation of incidents, review reports, tracking trends and recommend resolutions.

Qualifications

• High school diploma/GED is required, four-year degree in social services or related field is preferred.
• A minimum of two years of experience in the field of developmental disabilities preferably within residential services may be preferred but is not required.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision-making and time-management skills.

Benefits

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
• Employee discount program.
• Paid-time off.
• Employee referral bonus program.