Ice Operations Director - Lead Quality & Guest Experience

US Ice Rinks, Inc.; Simsbury (CT); On-site; USD 90,000 - 130,000; Full time

Job summary

US Ice Rinks, Inc. is seeking a Rink Operations Director for ISCC, a premier skating facility in New England with an NHL-size sheet, an Olympic-size sheet, two training rinks, and a Fitness and Sports Performance Center. Sk8terZ Cafe, Legends Bar, and The Loft event space are additional amenities.

This full-time, year-round role oversees ice quality, facility maintenance, safety, and daily operations. It is also responsible for delivering a great customer experience and for hiring, training, and

Qualifications

• Oversees ice quality, facility maintenance, safety, and daily operations.
• Responsible for hiring, training and leading the operations crew to deliver a great customer experience.

Responsibilities

• Oversee ice quality, facility maintenance, safety and daily operations.
• Hire, train and lead the operations crew to deliver outstanding customer experience.

Skills

Leadership

Customer experience

Hiring

Training

Operations management

Ice quality

Safety

Facility maintenance

Job description

US Ice Rinks, Inc. is seeking a Rink Operations Director for ISCC, a premier skating facility in New England with an NHL-size sheet, an Olympic-size sheet, two training rinks, and a Fitness and Sports Performance Center. Sk8terZ Cafe, Legends Bar, and The Loft event space are additional amenities.

This full-time, year-round role oversees ice quality, facility maintenance, safety, and daily operations. It is also responsible for delivering a great customer experience and for hiring, training, and