Seasonal Skate Host: Energetic, Guest‑Focused Ice Rink

The Sports Facilities Advisory & Management; St. Louis (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

Winterfest & Seasonal Ice Rink, operated by Sports Facilities Management, is seeking a Skate Host for the outdoor seasonal rink in St. Louis, MO. You will help create a safe, fun, and welcoming environment, monitor skaters, and assist guests with enthusiasm.

This seasonal, non-exempt role requires skating ability, reliability, and strong guest service skills, with shifts likely in evenings, weekends, and holidays, in varying weather conditions.

Qualifications

• Must be at least 18 years old.
• Intermediate-level skater or better.
• Available to work evenings, weekends, and holidays.
• Comfortable skating for extended periods (4-8 hours per shift).
• Enthusiastic, reliable, and team-oriented with excellent interpersonal skills.
• Ability to maintain focus in a high-volume, fast-paced environment.
• Must have excellent guest service skills.
• Previous experience as a Skate Host or similar role preferred.

Responsibilities

• Actively monitor skaters on the ice to maintain safety and enjoyment.
• Greet guests with warmth and enthusiasm; provide guidance as needed.
• Provide exceptional guest service on and off the ice.
• Educate skaters about rink rules and encourage compliance.
• Alert management to unsafe ice conditions.
• Execute policies and procedures professionally and accurately.
• Assist guests during incidents or falls and contact management when needed.
• Resolve guest concerns and escalate to the appropriate Manager.
• Monitor cleanliness and safety of the ice and surrounding area, indoors or outdoors.
• Assist with special events, setup, monitoring, and cleanup as required.
• Participate in training sessions and team meetings for alignment.
• Assist other departments as necessary.
• Perform all other duties as assigned.

Skills

Guest service

Interpersonal skills

Team-oriented

Safety awareness

Evenings/weekends/holidays flexibility

Job description

Winterfest & Seasonal Ice Rink, operated by Sports Facilities Management, is seeking a Skate Host for the outdoor seasonal rink in St. Louis, MO. You will help create a safe, fun, and welcoming environment, monitor skaters, and assist guests with enthusiasm.

This seasonal, non-exempt role requires skating ability, reliability, and strong guest service skills, with shifts likely in evenings, weekends, and holidays, in varying weather conditions.