Team Lead

Beyond Catering; Orland Park (IL); On-site; USD 24,796 - 28,929; Part time

Job summary

A catering service in Orland Park is seeking energetic and hardworking leaders as team leads. This role involves ensuring smooth daily operations and fostering a supportive team environment. Ideal candidates will have excellent customer service skills, a team-oriented mindset, and be at least 18 years old. Required certifications include Serv Safe and Special Event Food Vendor Certification. Join us for a fun working atmosphere that sets us apart from other ice cream shops.

Qualifications

• Serv Safe Certification required.
• Special Event Food Vendor Certification can be obtained anytime.
• Must have a clean Motor Vehicle Report (MVR).
• Ability to drive company vehicles.

Responsibilities

• Greets all customers with fast, friendly service.
• Enforce a clean and tidy work environment.
• Ensure shop is stocked for customer rushes.
• Train new employees.

Skills

Customer service skills

Excellent communication skills

Teamwork

Multi-tasking

Education

High school diploma or GED certificate

Job description

Pay Range:

$18 - $21

Job Summary:

Rainbow Cone is looking for energetic, hardworking leaders to help provide a fun, welcoming atmosphere that sets us apart from all other ice cream shops. As a team lead, you will take on responsibilities assigned by your manager to ensure day to day operations run smoothly. Our goal will be to help you develop necessary skills to become a successful manager.

Core Responsibilities

• Greets all customers with fast, friendly, personalized service.
• Provide prompt and courteous service to all customers, encouraging the guest to return again to generate repeat business.
• Enforce a clean and tidy work environment.
• Ensure the team has what they need to succeed by keeping our shop stocked and ready for any rush of customers
• Create a culture of hospitality that inspires our team to take care of each other and uphold product quality standards.
• Training new employees
• Building up and breaking down vendor stands for events

Requirements

• Serv Safe Certification
• Special Event Food Vendor Certification (Can be obtained anytime)
• Summer Festival Food Vendor Certification (Can only be obtained for the Summer Season)
• Must have a clean Motor Vehicle Report (MVR)
• Ability to drive company vehicles including a straight truck
• Ability to drive automatic transmission vehicles
• Ability to work on one’s feet for extended periods of time
• Ability to scoop ice cream for extended periods of time
• Must be able to work well with a team– we’re all about teamwork!
• Must be able to multi-task in a fast-paced environment
• Must have excellent communication skills, this includes listening & following directions
• Must have a positive attitude, no matter what!

Qualifications:

• High school diploma or GED certificate a plus
• Ability to effectively communicate, whether written or verbally
• Must be at least 18 years old*
• Current food handler’s card preferred
• Ability to stand for extended periods of time
• Prior cashier experience a plus
• Flexibility of hours
• Customer service skills
• Reliable Transportation is a must

*If you do not meet our age requirements, we suggest you consider applying for a Scooper/Cashier position with us instead!