GCIC Front Desk Staff

Glenview; Glenview (IL); Hybrid; USD 23,000 - 28,000; Part time

Benefits offered by this job

Health and Fitness Membership

Pool Membership (Outdoor & Indoor)

Ice Center + Dog Park Membership

Job summary

Glenview Community Ice Center in Glenview, IL is seeking a part-time Front Desk Staff member with availability for days, nights, weekends, and events. You will provide exceptional customer service, greet visitors, handle inquiries, register participants, and manage payments while maintaining a tidy front desk area.

The role requires strong communication, 2+ years of experience, and proficiency in Outlook/Word/Excel/Publisher.

Qualifications

• High school diploma or equivalent required; some college preferred.
• At least 2 years of relevant experience.
• Excellent interpersonal and phone skills with a wide range of patrons.
• Ability to type at least 35 wpm and proofread/edit documents.
• Proficient with Outlook, Word, Excel and Publisher.

Responsibilities

• Greet visitors and answer questions about facilities and programs.
• Answer phone calls and direct inquiries appropriately.
• Open and close front desk and offices.
• Register customers for programs, ice rentals, events and memberships; accept payments.
• Balance daily cash drawer and prepare bank deposits.
• Maintain front desk area and information kiosks; document incidents.

Skills

Customer service

Phone etiquette

Typing 35 wpm

Multitasking

Education

High school diploma or equivalent

Some college preferred

Tools

Outlook

Word

Excel

Publisher

Job description

# GCIC Front Desk StaffGlenview Community Ice Center - Glenview, IL 60026## Description***“Recreate” a better life with a career in the field of Parks & Recreation!*****JOB SUMMARY**Glenview Community Ice Center is currently looking to hire part-time Front Desk Staff that has availability to work days, nights, weekends and special events. The Front Desk Staff is responsible for performing the following essential functions, but not limited to:* Provide excellent front-line customer service to visitors and patrons* Greet visitors and answer questions about organization, facilities and programs* Answer phone calls and handle appropriately* Open and close front desk and offices* Register customers for programs, ice rentals, events and memberships; accept payments* Balance daily cash drawer and prepare bank deposits* Maintain clean front desk and up-to-date bulletin boards and information kiosks* Document incidents and accidents* Sort and distribute internal and external mail* Assist with other administrative duties and special projects/events as needed**QUALIFICATIONS*** High school diploma or equivalent desired. Some college is strongly preferred, but will consider related experience or training in lieu of formal education.* At least two (2) years of relevant experience required.* Excellent interpersonal and phone skills with a wide range of patrons is required.* Strong language skills, ability to type at least 35 wpm and proofread/edit documents.* Ability to multitask and handle various assignments.* Knowledge of computers and software (Outlook, Word, Excel and Publisher).* Ability to travel to facilities using personal automobile and work a varied schedule including some nights and weekends.**SCHEDULING & PAY*** This is a year-round part-time position; no seasonal applicants, please.* Starting pay is $17.00/hour.* Position may work approximately 6-15 hours/week. We are currently looking for staff that can during the day, at night, weekends and special events.**BENEFITS**Complimentary Park Center Health and Fitness Membership, Outdoor and Indoor Pool Membership, Dog Park and Ice Center Membership.**HOW TO APPLY**Visit us at www.GlenviewParks.org – click on “Jobs” in the upper right corner.**FOR MORE INFORMATION**Please contact Jasmine DeCola at [e-mail]*If interested, please apply early. Recruiting and interviewing will begin immediately.**The Glenview Park District is an Equal Opportunity Employer.*