Ice Arena Skate Host — Friendly, Safe Guest Experience

The Sports Facilities Companies; Los Angeles (CA); In loco; USD 21.000 - 28.000; Part-time

Descrizione del lavoro

The Skating Edge Ice Arena in Harbor City is seeking a friendly Skate Host to help create a safe, welcoming experience for skaters. This part-time, non-exempt role focuses on monitoring the ice, assisting guests, and upholding rink rules with a positive, can-do attitude.

You must be at least 18, an intermediate skater, and available evenings, weekends and holidays. The position offers opportunities to learn, grow with a cooperative team, and contribute to a high-energy, customer-focused guest

Competenze

• Must be at least 18 years old.
• Must be an intermediate-level skater or better.
• Must be available to work evenings, weekends and holidays.
• Comfortable skating for extended periods (4-8 hours per shift).
• Enthusiastic, reliable and team-oriented with excellent interpersonal skills.
• Ability to maintain focus in a high-volume, fast-paced environment.
• Must have excellent guest service skills.
• Previous Skate Host experience or similar role preferred.

Mansioni

• Actively monitor skaters on the ice to keep a safe, enjoyable experience.
• Greet guests with warmth and enthusiasm and provide guidance as needed.
• Deliver exceptional guest service on and off the ice.
• Educate skaters on rink rules and encourage compliance for safety.
• Alert management to unsafe ice conditions.
• Follow policies and procedures professionally and accurately.
• Assist guests during incidents and contact management when necessary.
• Resolve guest concerns and direct to the appropriate Manager.
• Maintain cleanliness and safety of the ice and surrounding area.
• Support special events with setup, monitoring and cleanup.
• Participate in training sessions and team meetings.

Conoscenze

Interpersonal skills

Team-oriented

Guest service

Skating ability (intermediate)

Ability to work in fast-paced env

Flexible scheduling

Descrizione del lavoro

The Skating Edge Ice Arena in Harbor City is seeking a friendly Skate Host to help create a safe, welcoming experience for skaters. This part-time, non-exempt role focuses on monitoring the ice, assisting guests, and upholding rink rules with a positive, can-do attitude.

You must be at least 18, an intermediate skater, and available evenings, weekends and holidays. The position offers opportunities to learn, grow with a cooperative team, and contribute to a high-energy, customer-focused guest