Ice Arena Guest Experience Associate

The Sports Facilities Advisory & Management; Los Angeles (CA); On-site; USD 21,000 - 28,000; Part time

Job summary

The Skating Edge Ice Arena in Harbor City, CA is seeking a Guest Services Team Member to deliver first-class service at a fast-paced venue. You will welcome guests, answer questions, sell tickets for public skating and events, register participants, and help maintain a safe, enjoyable environment for all visitors.

Responsibilities include handling payments, processing waivers, and recording game information while upholding venue policies.

Qualifications

• Must be at least 18 years of age.
• Excellent communication skills, both verbal and written.
• Customer service experience preferred; cash handling experience a plus.

Responsibilities

• Greet guests and provide information and way-finding.
• Sell tickets for events and activities; process payments.
• Record waivers and event information; assist with concessions and inquiries.

Skills

Guest services

Communication

Cash handling

Multitasking

Team player

Job description

The Skating Edge Ice Arena in Harbor City, CA is seeking a Guest Services Team Member to deliver first-class service at a fast-paced venue. You will welcome guests, answer questions, sell tickets for public skating and events, register participants, and help maintain a safe, enjoyable environment for all visitors.

Responsibilities include handling payments, processing waivers, and recording game information while upholding venue policies.