Ice Arena Operations Lead - Seasonal, Chicago

The Sports Facilities Advisory & Management; Chicago (IL); On-site; USD 25,000 - 30,000; Part time

Job summary

The Ice Operations Supervisor for the McCormick Tribune Ice Rink in Millennium Park will oversee daily operations, manage staff, and ensure safe, high-quality ice for a range of events. Located in Chicago, IL, this seasonal, non-exempt role requires hands-on leadership and a focus on guest service.

Responsibilities include ice maintenance oversight, event coordination, safety compliance, and recording maintenance logs.

Qualifications

• Ability to work with a wide variety of ages from preschool through adult.
• Knowledge of ice maintenance and rink operations is highly desirable.
• Experience in facility management, preferably in an ice arena or similar environment.
• Flexible work schedule (nights, weekends, holidays) based on facility schedule.
• Excellent communication skills, both verbal and written.
• Must be detail-oriented with strong organizational skills and ability to multi-task.

Responsibilities

• Assist with setup and teardown of the ice rink for seasonal changeovers.
• Supervise daily operations of the ice arena, including ice maintenance and scheduling.
• Ensure ice surface quality and prompt issue resolution.
• Maintain ice resurfacer and edger maintenance logs.
• Provide excellent guest service and safety awareness.

Skills

Staff supervision

Ice arena operations

Safety procedures

Guest service

Event coordination

Communication

Job description

The Ice Operations Supervisor for the McCormick Tribune Ice Rink in Millennium Park will oversee daily operations, manage staff, and ensure safe, high-quality ice for a range of events. Located in Chicago, IL, this seasonal, non-exempt role requires hands-on leadership and a focus on guest service.

Responsibilities include ice maintenance oversight, event coordination, safety compliance, and recording maintenance logs.