Seasonal Skate Host – Millennium Park Ice Rink

The Sports Facilities Advisory & Management; Chicago (IL); On-site; USD 17,000 - 25,000; Part time

Job summary

The McCormick Tribune Ice Rink in Millennium Park is seeking a Skate Host for seasonal operations. The role involves greeting guests, monitoring the ice, assisting skaters, and enforcing rink rules to ensure a safe, fun experience.

This on-site position requires upbeat energy, reliability, and the ability to work evenings, weekends, and holidays. You will join Sports Facilities Management, LLC, a leader in managing sports and recreation facilities, in Chicago, IL.

Qualifications

• Must be at least 18 years of age.
• Must be an intermediate-level skater or better.
• Must be available to work evenings, weekends, and holidays.
• Comfortable skating for 4-8 hours per shift.
• Excellent guest service skills and team orientation.

Responsibilities

• Actively monitor skaters on the ice and help maintain a safe and enjoyable experience.
• Greet guests with warmth and enthusiasm; offer guidance and support as needed.
• Provide exceptional guest service both on and off the ice.
• Politely educate skaters about rink rules and encourage compliance.
• Alert management to any unsafe or potentially hazardous ice conditions.
• Assist guests during incidents or falls and contact management when necessary.
• Professionally resolve guest concerns and/or direct to appropriate Manager.
• Monitor and assist in maintaining the cleanliness and safety of the ice.
• Assist with special events, including setup, monitoring, and cleanup as required.

Skills

Guest service

Team player

Interpersonal skills

Skating ability

Evenings/weekends/holidays

Job description

The McCormick Tribune Ice Rink in Millennium Park is seeking a Skate Host for seasonal operations. The role involves greeting guests, monitoring the ice, assisting skaters, and enforcing rink rules to ensure a safe, fun experience.

This on-site position requires upbeat energy, reliability, and the ability to work evenings, weekends, and holidays. You will join Sports Facilities Management, LLC, a leader in managing sports and recreation facilities, in Chicago, IL.