ICE ARENA ATTENDANT

Paycom - ATS; Worthington (MN); On-site; USD 17,000 - 25,000; Part time

Job summary

Ice Arena Attendant is responsible for operating the ice resurfacer and maintaining a high-quality ice surface for all activities. Duties include front desk sales, reservations, skate sharpening, and cashiering, with a focus on safety and customer service.

The role also involves enforcing arena rules, supervising events, and ensuring the facility is clean and well-maintained. The position is largely night, weekend, and holiday oriented, offering 10–20 hours per week seasonally, with occasional

Qualifications

• Self-motivated, proactive, detail orientated team player with professional customer service communication skills.
• Be able to follow detailed instructions usually acquired by completing high school or its equivalent.
• Must have and maintain a valid Driver’s License

Responsibilities

• Operate Front Desk register, ring up sales, take reservations and payments.
• Maintain ice surface and operate ice resurfacer; perform resurfacing on schedule.
• Ensure cleanliness of interior/exterior, supervise events, enforce arena rules.
• Assist with skate sharpening and cashiering duties; provide customer service.
• Check for missing/damaged equipment and report issues; maintain positive relations.

Skills

Customer service

Cash handling

Skate sharpening

Ice resurfacer operation

Equipment maintenance

Facility cleaning

Teamwork

Supervision

Education

High school diploma or equivalent

Valid Driver's License

Tools

Ice resurfacer

Cash register system

Cleaning equipment

Job description

SUMMARYThe Ice Arena Attendant is responsible for the operation of the Ice Resurfacer and monitoring users use of the facilities for adherence to the Rules & Regulations regarding facility use. In addition, they perform functions/duties relating to operation and maintenance of facilities, skate sharpening and cashiering duties. Generally, operates under the supervision of the Field House Manager or Assistant Manager. Schedule is predominately nights, weekends and holidays for approximately 10- 20 hours/week seasonally.ACCOUNTABILITIESReports to: Field House ManagerAlso receives work direction from Assistant Field House ManagerSupervises: Has no supervisory responsibilitiesESSENTIAL DUTIES AND RESPONSIBILITIESOperates Front Desk register which includes ringing up sales and making correct change. Takes reservations and payments for facility spaces.Maintains ice surface in optimum condition for a variety of ice related activities.Maintain and operate ice resurfacer equipmentPerform resurfacing in a manner that keeps ice use hours on scheduleMaintains a high-quality ice surface.Responsible for cleanliness of the facility’s interior/exterior, its furniture and equipment, including emptying waste containers, vacuuming, mopping, dusting, etc.Performs customer service-related duties including, but not limited to:Skate sharpeningSupervise skating and other events held in the arenaAct as a supervisor during open skating and other eventsAids in enforcing arena rules and policiesAccurately operates the cash registerMaintains a positive working relationship with subordinates, peers, supervisors and public.Check for missing/damaged equipment; if found, report the condition to the Field House Manager or Assistant Field House Manager.Check for cleanliness throughout the day; report any major concerns.Other duties as assigned.EQUIPMENTIce Resurfacer, ice skate sharpener, computers and related operational software, vacuum cleaner, floor scrubber, office equipment, variety of sport and recreational equipment.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, or controls and reach with hands and arms. The employee frequently is required to stand for long periods of time; and at times is required to walk, sit, stoop, kneel, crouch, lift, talk and hear.The employee may be required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.ENVIRONMENTAL DEMANDSWork is performed in a climate-controlled office without exposure to adverse environmental conditions such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, toxic agents, violence, disease, or pathogenic substances.JOB REQUIREMENTS1. Minimum QualificationsSelf-motivated, proactive, detail orientated team player with professional customer service communication skills (phone, interpersonal, written, verbal, etc.) and be able to interpret and complete verbal and/or written instructions at a proficient level2. Desirable Education and ExperienceBe able to follow detailed instructions usually acquired by completing high school or its equivalentPrevious experience in a service industry preferred3. Certification Required – Not a job requirementMust have and maintain a valid Driver’s License