Ian's Pizza Frances - Shift Leader

Ian's Pizza; Madison (WI); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Competitive pay $19–$24

Health insurance

PTO & sick leave

Retirement matching

Flexible schedules

Free pizza

Referral bonus

Career advancement

Job summary

Ian's Pizza in Madison, WI is hiring for Part-time and Full-time Supervisors to start immediately. The role leads the team, serves customers, and supports the kitchen while ensuring food and service standards. Expect 11am–2:30am shifts, FIFO checklists, tip payouts, and staffing coverage as part of a fast-paced operation.

Minimum 6 months in a Supervisor/Shift Leader role in food/beverage required. 18+, able to work in the U.S., with English proficiency.

Qualifications

• Minimum 6 months of experience in a Supervisor or Shift Leader role in food/beverage.
• Must be able to stand for long periods and lift up to 50 lbs.
• Authorized to work in the U.S. and 18+ years old.
• Able to read, write, and speak English with the team and customers.
• Able to work in loud, fast-paced environments.
• Able to tolerate allergens (gluten, dairy, eggs).

Responsibilities

• Lead the team and supervise the shift from start to finish.
• Serve customers, support the kitchen, dispatch delivery drivers.
• Ensure high standards for food and service; complete shift checklists; manage tip payouts.
• Train new team members and roll out new programs.
• Keep the restaurant clean and stocked.

Skills

Shift Leader experience

Supervisor experience

Food & beverage

Team leadership

Job description

$19-$24/hour to serve up legendary NY-style pies in Madison, WI!

We're hiring part-time and full-time Supervisors to start immediately!

Why You'll Love Working Here

Ian's is the place to be! You'll learn transferable skills, make awesome friends, and earn some sweet tips along the way.

• $19/hr Guaranteed Minimum. Shift Leaders typically earn $19-$24/hr.
• Amazing health insurance benefits with $0 deductibles and low out of pocket maximums.
• PTO, sick leave, and retirement benefits with up to 3% match for all.
• Flexible schedules and free pizza.
• $250 when your referral joins our team.
• Career advancement opportunities with robust training programs!

About the Role

The "big cheese" on shift! You're leading the team, keeping everything running smoothly throughout the shift. You'll serve customers, support the kitchen, dispatch delivery drivers, and supervise the shift from start to finish. You'll ensure high standards for both food and service, oversee completion of shift checklists, manage tip payouts, and make sure staffing is well assigned.

You'll also support the training of new team members, help roll out new programs, policies, and products, and keep the restaurant clean and stocked.

Past experience as a Shift Lead or Shift Supervisor is required for external candidates, and internal candidates must be with company for at least 3 months before applying for Shift Lead. We offer clear paths for growth, with ongoing training and opportunities for promotion.

Ian's Pizza is a fast-paced, high-volume restaurant, be ready to hustle on your shifts! The team will support you, and we'll have fun along the way. We pinky promise.

What We're Looking For

If you're a team player who brings effort and good vibes to every shift, we wanna hear from you!

• Minimum of 6 months of experience in a Supervisor or Shift Leader position in food/beverage industry.
• Able to stand, walk, be on your feet for long periods of time.
• Able to lift up to 30lbs regularly and up to 50lbs on occasion.
• Able to tolerate touching and being around allergens such as gluten, dairy, eggs, etc.
• Comfortable using ovens, knives, kitchen tools, and other equipment of the restaurant biz.
• Comfortable working in environments with varying temperatures.
• Comfortable working and communicating in loud, fast-paced working environments.
• Must be 18+ years old to apply.
• Authorized to work in the U.S. (IDs required at Orientation).
• Able to read, write, and speak English comfortably with team and customers.

Scheduling and Availability

We're open daily from 11am-2:30am! Some typical shift times are lunch (10am-5pm), dinner (5pm-10pm), and late night (10pm-4:15am).

Late-night shifts (10pm-4:15am) are required once per week. If you are looking to work the late night shifts between Sunday-Thursday, two late night shifts per week is preferred.

The action happens on evenings and weekends! The ovens are roaring, the line's bumping, and the energy's high. We'll need you in the mix.

Part-time and full-time hours are available.

Roll in the dough (pun absolutely intended). Join a team where you can be yourself, earn sweet tips, and fill up on pizza!

Follow us on Instagram and Facebook to see the Ian's vibe in action.

Located at 319 N Frances St, Madison, WI 53703.

PS: We use terms like "Shift Leader" or "Supervisor" but this position may be called other things at other restaurants, like... Restaurant Shift Supervisor, Shift Leader, Restaurant Supervisor, Food Service Supervisor, Shift Manager, Assistant Manager.