IAM Technical Writer & Change Leader

Fives DyAG Corp.; Orlando (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Disney in Orlando is seeking a Technical Writer & Change Management Specialist within Enterprise Technology & Data IAM to document IAM products and processes and drive adoption across the organization. You will work closely with cross-functional teams to ensure clarity and alignment while supporting transformation initiatives.

The role focuses on simplifying complex security and access workflows for cast members, employees, and partners, delivering training materials, and enabling successful

Qualifications

• 7+ years of technical writing experience in large-scale enterprises.
• Experience supporting IAM, enterprise platforms, or collaboration ecosystems.
• Ability to communicate complex technical concepts to diverse audiences.

Responsibilities

• Develop, edit, and maintain clear IAM documentation for products and processes.
• Translate complex technical concepts into accessible content for leadership and end users.
• Create training materials, FAQs, and user guides to support adoption.
• Collaborate with engineering, operations, and identity teams to document changes.

Skills

Technical writing

IAM knowledge

Change management

Agile documentation

Cross-functional collaboration

Tools

Confluence

SharePoint

Snagit

Visio

Job description

Disney in Orlando is seeking a Technical Writer & Change Management Specialist within Enterprise Technology & Data IAM to document IAM products and processes and drive adoption across the organization. You will work closely with cross-functional teams to ensure clarity and alignment while supporting transformation initiatives.

The role focuses on simplifying complex security and access workflows for cast members, employees, and partners, delivering training materials, and enabling successful