IAM Change Management & Communications Lead

Korn Ferry; Orlando (FL); On-site; USD 65,000 - 100,000; Full time

Job summary

Korn Ferry is seeking an IAM Organizational Change Management (OCM) Analyst in Orlando, FL to drive adoption of IAM initiatives. You will partner with IAM engineers, project managers, and business stakeholders to ensure changes are understood, adopted, and integrated into daily operations.

Ideal candidates bring strong change management expertise, excellent communication skills, and the ability to translate complex technical concepts into audience-appropriate messaging.

Qualifications

• Bachelor's degree in Business, Communications, Information Systems, or related field.
• PMP certification.
• Experience supporting Organizational Change Management in technology or IAM initiatives.
• Strong written and verbal communication; able to present to diverse audiences.
• Ability to translate technical concepts into business-friendly messaging.

Responsibilities

• Support OCM activities for IAM programs and projects, ensuring alignment with enterprise change management methodologies.
• Assist in developing and maintaining a reputation and adoption framework for IAM initiatives to build trust, awareness, and engagement across the organization.
• Conduct stakeholder impact assessments and support change readiness activities.
• Draft, edit, and manage IAM-related communications, including emails, announcements, FAQs, job aids, and intranet content.
• Develop clear, consistent messaging tailored to technical and non-technical audiences.
• Coordinate communication timelines aligned with IAM project milestones.
• Work closely with IAM engineers, architects, and project teams to translate technical changes into business-friendly communications.
• Partner with project managers to align OCM deliverables with project plans and schedules.
• Support cross-functional collaboration to address adoption risks and user concerns.
• Create high-quality presentations and visual materials for leadership updates, stakeholder briefings, and end-user audiences.
• Deliver presentations to business stakeholders, leadership, and project teams as needed.
• Support training and enablement efforts related to IAM tools, processes, and policies.
• Track communication and change activities, gathering feedback to improve future IAM OCM efforts.
• Support reporting on adoption metrics, communication effectiveness, and stakeholder engagement.

Skills

Change management

Stakeholder engagement

Technical-to-business comms

Presentation design

Organizational skills

Education

Bachelor's degree in Business, Communications, Information Systems, or related field

Tools

PowerPoint

SharePoint

Job description

Korn Ferry is seeking an IAM Organizational Change Management (OCM) Analyst in Orlando, FL to drive adoption of IAM initiatives. You will partner with IAM engineers, project managers, and business stakeholders to ensure changes are understood, adopted, and integrated into daily operations.

Ideal candidates bring strong change management expertise, excellent communication skills, and the ability to translate complex technical concepts into audience-appropriate messaging.