IAM Product Delivery Lead for Identity Lifecycle

JPMorgan Chase & Co.; Kentucky; On-site; USD 110,000 - 160,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Product Delivery Manager for the IAM team to shape the backlog and coordinate across business, product, architecture, and delivery teams in support of Identity Access Lifecycle management.

You will own end-to-end product delivery, manage timelines and dependencies, and collaborate with clients and users to gather requirements, facilitate feedback, and deliver product demos.

Qualifications

• 5+ years of experience in product delivery or a relevant domain area.
• Demonstrated ability to execute operational management and change readiness activities.
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes.
• Experience in product or platform-wide release management, in addition to deployment processes and strategies.
• Bachelor’s degree in a relevant field such as Information Technology, Computer Science, Engineering, Mathematics, Physics, or equivalent experience
• Strong ability to decompose complex problems into actionable solutions and effectively present recommendations across all levels
• Proven ability to engage and influence senior stakeholders and work collaboratively across cross-functional teams
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Strong communication and presentation skills, with the ability to distill complex concepts into clear, concise messaging
• Demonstrated proficiency in Excel and PowerPoint, with strong leadership, relationship‑building, and influencing capabilities

Responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Define and maintain user stories and acceptance criteria, ensuring alignment with business objectives
• Own and prioritize the product backlog, balancing competing priorities and managing evolving business needs
• Contribute to product roadmap development and execution, including clear communication of updates and changes
• Collaborate with business stakeholders, engineering, and design teams to evaluate enhancements and deliver product vision
• Engage clients and users to gather requirements, facilitate feedback sessions, and conduct product demos
• Build alignment across stakeholders, providing guidance on risks, trade-offs, and strategic priorities
• Develop and maintain product documentation, including use cases, requirements, and supporting artifacts for delivery
• Drive end-to-end product delivery, including testing oversight, issue resolution, training, and adoption of new functionality

Skills

Product delivery

Stakeholder management

Change management

Release management

Backlog management

Requirements gathering

Communication skills

Excel and PowerPoint

Cross-functional collaboration

Prioritization

Education

Bachelor’s degree in Information Technology, Computer Science, Engineering, Mathematics, Physics, or equivalent

Tools

Excel

PowerPoint

Job description

JPMorgan Chase & Co. is seeking a Product Delivery Manager for the IAM team to shape the backlog and coordinate across business, product, architecture, and delivery teams in support of Identity Access Lifecycle management.

You will own end-to-end product delivery, manage timelines and dependencies, and collaborate with clients and users to gather requirements, facilitate feedback, and deliver product demos.