IAM Operations Lead: Access & Governance

Valiant Technologies LLC; Dallas (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Valiant Technologies LLC is seeking an experienced Identity and Access Management (IAM) Lead to provide day-to-day operational leadership for IAM activities, coordinating with security, infrastructure, application and business teams. You will manage access requests, approvals, escalations, governance and operational workflows.

The role requires hands-on oversight of IAM tickets using Jira, oversight of Level 2 reviews, and collaboration with architects to implement IAM strategies, runbooks and

Qualifications

• Minimum 5+ years in IAM or identity governance.
• Experience with access requests, approvals, escalations, and reviews.
• Experience supporting audits, compliance, and access governance.

Responsibilities

• Lead daily IAM operations, including access requests, approvals, escalations, and access reviews.
• Manage IAM tickets and workflows using Jira.
• Coordinate Level 2 reviews and approvals for access, entitlements, privileged access, and exceptions.
• Monitor ticket queues, backlogs, aging requests, risks, and remediation activities.
• Serve as the primary operational contact for IAM stakeholders and technology teams.
• Coordinate with teams supporting Microsoft Entra ID, Active Directory, Saviynt, PAM, and MFA.
• Partner with Identity Architect to implement IAM strategies, designs, and SOPs.
• Develop and maintain IAM policies, runbooks, approval matrices, and escalation procedures.
• Identify process improvements and automation opportunities.
• Prepare operational metrics, leadership reports, and risk updates.
• Support audit, compliance, and access governance activities.
• Coach and coordinate IAM analysts and technical resources.

Skills

IAM leadership

Access management

Governance

Jira

Stakeholder coordination

Microsoft Entra ID

Active Directory

Saviynt PAM MFA

Tools

Jira

Saviynt

PAM

MFA

Active Directory

Microsoft Entra ID

Job description

Valiant Technologies LLC is seeking an experienced Identity and Access Management (IAM) Lead to provide day-to-day operational leadership for IAM activities, coordinating with security, infrastructure, application and business teams. You will manage access requests, approvals, escalations, governance and operational workflows.

The role requires hands-on oversight of IAM tickets using Jira, oversight of Level 2 reviews, and collaboration with architects to implement IAM strategies, runbooks and