Identity & Access Management (IAM) Lead

Quantum Technologies. LLC; Dallas (TX); Presencial; USD 120.000 - 160.000; Jornada completa

Descripción de la vacante

Quantum Technologies. LLC is seeking an experienced Identity and Access Management (IAM) Lead to provide day-to-day operational leadership for IAM activities in Dallas, TX.

You will manage access requests, approvals, escalations, governance, and operational workflows while coordinating with security, infrastructure, application, and business teams. The role requires coordinating with Microsoft Entra ID, Active Directory, Saviynt, PAM, and MFA, and partnering with the Identity Architect to

Formación

• Experience leading IAM operations and support.
• Strong governance and policy implementation skills.
• Proven ability to coordinate across security, infra, apps, and business teams.

Responsabilidades

• Lead daily IAM operations including access requests, approvals, escalations, and reviews.
• Manage IAM tickets and workflows using Jira.
• Coordinate Level 2 reviews for access, entitlements, and exceptions.
• Monitor ticket queues, aging requests, and remediation activities.
• Serve as the primary operational IAM contact for stakeholders and tech teams.
• Coordinate with Entra ID, Active Directory, Saviynt, PAM, and MFA support teams.
• Partner with Identity Architect to implement IAM strategies and runbooks.
• Develop and maintain IAM policies, escalation procedures, and approval matrices.
• Identify process improvements and automation opportunities.
• Prepare operational metrics, leadership reports, and risk updates.
• Support audit, compliance, and access governance activities.
• Coach and coordinate IAM analysts and technical resources.

Herramientas

Jira

Microsoft Entra ID

Active Directory

Saviynt

PAM

MFA

Descripción del empleo

We are seeking an experienced Identity and Access Management (IAM) Lead to provide day-to-day operational leadership for IAM activities. The ideal candidate will manage access requests, approvals, escalations, governance, and operational workflows while coordinating with security, infrastructure, application, and business teams.

Key Responsibilities

• Lead daily IAM operations, including access requests, approvals, escalations, and access reviews.
• Manage IAM tickets and workflows using Jira.
• Coordinate Level 2 reviews and approvals for access, entitlements, privileged access, and exceptions.
• Monitor ticket queues, backlogs, aging requests, risks, and remediation activities.
• Serve as the primary operational contact for IAM stakeholders and technology teams.
• Coordinate with teams supporting Microsoft Entra ID, Active Directory, Saviynt, PAM, and MFA.
• Partner with the Identity Architect to implement IAM strategies, technical designs, and operating procedures.
• Develop and maintain IAM policies, runbooks, approval matrices, and escalation procedures.
• Identify process improvements and automation opportunities.
• Prepare operational metrics, leadership reports, and risk updates.
• Support audit, compliance, and access governance activities.
• Coach and coordinate IAM analysts and technical resources.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.