IAM Operations Lead - Access and Governance

Quantum Technologies. LLC; Dallas (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Quantum Technologies. LLC is seeking an experienced Identity and Access Management (IAM) Lead to provide day-to-day operational leadership for IAM activities in Dallas, TX.

You will manage access requests, approvals, escalations, governance, and operational workflows while coordinating with security, infrastructure, application, and business teams. The role requires coordinating with Microsoft Entra ID, Active Directory, Saviynt, PAM, and MFA, and partnering with the Identity Architect to

Qualifications

• Experience leading IAM operations and support.
• Strong governance and policy implementation skills.
• Proven ability to coordinate across security, infra, apps, and business teams.

Responsibilities

• Lead daily IAM operations including access requests, approvals, escalations, and reviews.
• Manage IAM tickets and workflows using Jira.
• Coordinate Level 2 reviews for access, entitlements, and exceptions.
• Monitor ticket queues, aging requests, and remediation activities.
• Serve as the primary operational IAM contact for stakeholders and tech teams.
• Coordinate with Entra ID, Active Directory, Saviynt, PAM, and MFA support teams.
• Partner with Identity Architect to implement IAM strategies and runbooks.
• Develop and maintain IAM policies, escalation procedures, and approval matrices.
• Identify process improvements and automation opportunities.
• Prepare operational metrics, leadership reports, and risk updates.
• Support audit, compliance, and access governance activities.
• Coach and coordinate IAM analysts and technical resources.

Tools

Jira

Microsoft Entra ID

Active Directory

Saviynt

PAM

MFA

Job description

Quantum Technologies. LLC is seeking an experienced Identity and Access Management (IAM) Lead to provide day-to-day operational leadership for IAM activities in Dallas, TX.

You will manage access requests, approvals, escalations, governance, and operational workflows while coordinating with security, infrastructure, application, and business teams. The role requires coordinating with Microsoft Entra ID, Active Directory, Saviynt, PAM, and MFA, and partnering with the Identity Architect to