IAM Delivery Lead — Platform & Security Programs

American Express Global Business Travel; Atlanta (GA); On-site; USD 88,000 - 164,000; Full time

Job summary

American Express Global Business Travel is seeking an experienced Technical Project Manager to lead enterprise IAM initiatives. You will translate business requirements into technical roadmaps and coordinate across infrastructure, security, and application teams to deliver on time and within scope.

This role blends business delivery, technical architecture, and governance, managing platform migrations, policy implementations, and new IAM capabilities while providing hands-on leadership with

Qualifications

• Strong knowledge of IAM platforms/architectures (Okta, Active Directory, PAM, IGA) and identity governance/compliance controls.
• Advanced project management skills (planning, scheduling, budgeting, risk) with Agile/Waterfall/hybrid experience.
• Excellent stakeholder communication and ability to translate technical architecture into business context.
• Bachelor's degree in computer science, information systems, business, or related field.
• 10+ years in project/program management; 5+ years managing IAM, security, or enterprise IT projects.
• 3+ years hands-on with enterprise IAM platforms (Okta, Saviynt, or equivalent); proven success leading complex multi-team initiatives and platform migrations.

Responsibilities

• Define project charters and scope for IAM initiatives, breaking implementations into manageable workstreams and phases.
• Develop schedules, resource plans, and cost estimates with technical leads.
• Establish success criteria and KPIs aligned with business objectives.
• Lead governance boards and steering committee reviews.
• Communicate status, risks, and decisions to technical and business audiences.
• Coordinate across infrastructure, security, applications, and business teams, managing dependencies and escalations proactively.
• Provide technical project leadership on platform implementations (Okta, CyberArk, Saviynt, etc.).
• Track and manage technical workstreams from design through deployment.
• Collaborate with architects and engineers to ensure solutions meet requirements, standards, and compliance.
• Identify, assess, and mitigate project risks.
• Develop and execute change management plans for organizational transitions.
• Plan and manage cutover activities, rollbacks, and contingencies, supporting post-implementation review.
• Coordinate training and documentation for operations and support teams.
• Develop operational runbooks and procedures for new capabilities.
• Support knowledge transfer and team readiness.
• Track and report project metrics (schedule variance, budget variance, scope adherence).
• Monitor value realization against post-implementation targets.
• Identify and implement process improvements in IAM delivery.

Skills

IAM platforms

Identity governance

Advanced PM skills

Stakeholder communication

PM experience 10+ years

IAM platforms hands-on 3+ years

Education

Bachelor's degree in CS/IS/Business

Tools

Okta

CyberArk

Saviynt

Job description

American Express Global Business Travel is seeking an experienced Technical Project Manager to lead enterprise IAM initiatives. You will translate business requirements into technical roadmaps and coordinate across infrastructure, security, and application teams to deliver on time and within scope.

This role blends business delivery, technical architecture, and governance, managing platform migrations, policy implementations, and new IAM capabilities while providing hands-on leadership with